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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews

1,451 Reviews of Kia Downtown LA - Service Center

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October 17, 2024

It was excellent service, the attention to detail was great. From the moment I arrived, they took care of me More

by Mike Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael
October 16, 2024

My associate was so very helpful in getting my car serviced and went above and beyond !!! truly a great experience. More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
October 16, 2024

Very enjoy my new car Niro. Strongly recommended every one who looking for new car. Thank you Kia More

by CHOSUNHANBANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Very helpful and friendly and efficient, they took the time to explain everything thoroughly. Thank you. More

by JO3LL3N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
October 14, 2024

Just upset everytime I leave the dealer something goes wrong with my car not happy More

by lemuskarla857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sales
October 14, 2024

The customer service was great, very friendly and focused on limiting costs which is really appreciated. The process is well explained in advance and fast. I feel me and my car are both well taken care of! More

by LISE.BERICHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
October 14, 2024

The lady that attended me was very kind and attentive to what I wanted and generally good service. Thank you. More

by JDELGADO0475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
October 12, 2024

Customer service is Great ! The real car experts. I was satisfied with the service thank you so much to everyone that helped me the day I took my car for service . More

by JULISSAMELGAR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Marcela communicated the process exceedingly well. She is friendly and I felt like she genuinely cared about me as a customer. Even when I declined service recommendations, she encouraged me to get th More

by loritamura21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcela
October 12, 2024

The service department was excellent! ! Michaela Nicolas kept me informed of everything. Phone, email, etc More

by bartoccini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Nicholas
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