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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews
Call Service Center (888) 939-3589

1,451 Reviews of Kia Downtown LA - Service Center

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August 21, 2023

Arturo Rios was awesome! Very accommodating and he communicated to me very well of the process. More

by Briancamorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
Report | Print
August 18, 2023

They didn’t tell me or show me where I can wait or rest. I just waited 3hrs outside in hot weather. And they didn’t tell me specifically what how they change system or upgrade. They just gave me a paper wha More

by BRANDONMOM423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omari King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 17, 2023

A 5 start service very reliable place to take your vehicle for service thank you . More

by TBOYLANDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for the 5-star review! We're so glad to hear that you had a great experience with us. We appreciate your business and hope to see you again soon.

August 16, 2023

They treated me like a queen! Professional, caring, friendly,and knowledgeable about my situation.thanks! More

by dinagritz142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston spears
Report | Print
August 16, 2023

Waiting to long . customer serves bad workers not friendly location bad ,space vary limited, oil change overpriced More

by V.KLEIMENOV44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vcvv
Report | Print
August 16, 2023

Friendly service and great communication. On time service and helpful with pointing out any problems More

by Dannysookim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 15, 2023

My service experience was excellent, Arturo Rios was very informative during the whole process. Excellent service. I wish you had a bigger place though? Thank you excellent job.! More

by stepog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Rios
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 14, 2023

It was a really good visit. I went in with no appointment they helped me in no time. It was a super smooth process. I will 100% come back and visit when my car is due to service More

by YOUSSEF_MOURAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 13, 2023

Good place to take your vehicle and the guy gave good service and help me to find a deal on package More

by nerak10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo rios
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 13, 2023

The people in the Service Department are all very nice and easy to work with. More

by mark@mgresolutions.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

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