Kia Of Chattanooga

Service Very helpful and friendly. Made to feel at home. Made an appointment and was the service department was right on the time frame. Clean waiting area wi Very helpful and friendly. Made to feel at home. Made an appointment and was the service department was right on the time frame. Clean waiting area with coffee was also very welcoming More

Superior Service & Staff I was a walk-in today for my Service. No trouble at being worked in an within an acceptable time. Had an enjoyable ride to my home, waited an was pick I was a walk-in today for my Service. No trouble at being worked in an within an acceptable time. Had an enjoyable ride to my home, waited an was picked up by the Kia Shuttle, took back to dealership when my car was ready..Will most definitely be back at my next service or with any issues or concerns. More

Very friendly Made the whole process of buying a car very fast and easy. Salesman was very nice and wad ankle to answer all my questions and concerns. Made the whole process of buying a car very fast and easy. Salesman was very nice and wad ankle to answer all my questions and concerns. More

Excellent experience Laquesha made our buying experience smooth and easy! From beginning to end our entire experience could not have been better. We highly recommend Kia o Laquesha made our buying experience smooth and easy! From beginning to end our entire experience could not have been better. We highly recommend Kia of Chattanooga. More

Service I was pleased with Jacon because he checked me in and out quickly. He made note of things I wanted check and it was done. I was pleased with Jacon because he checked me in and out quickly. He made note of things I wanted check and it was done. More

Great Experience! This was our first time purchasing a Kia. Our experience was great!! Hank & Joey was very patient with me from the first time I came in to test drive This was our first time purchasing a Kia. Our experience was great!! Hank & Joey was very patient with me from the first time I came in to test drive until I came back a second time to purchase our Telluride. Taft, Hank & Joey worked with us and answered every question. At no time did we feel pressured to make a decision. Then after we made a decision we moved over to finance and Matt even made signing a pile of papers not seem so bad. Thank you Taft, Hank, Joey & Matt for a wonderful experience!!!! More

Misleading experience I was sent a $35 oil change/ tire rotation coupon by email for my 2019 Sportage. That is what I scheduled. From a prior oil change the dealer clearly I was sent a $35 oil change/ tire rotation coupon by email for my 2019 Sportage. That is what I scheduled. From a prior oil change the dealer clearly knew I had synthetic blend oil in my vehicle as this is original equipment I was previously told. Upon arrival I was advised that the 15,000 mile service items were oil change, rotation, and engine and cabin air filter changes all for $150. I discussed with the service rep that the $115 difference between the oil/rotation coupon and the std service seemed unreasonable for two air filters so just do the coupon oil/rotation service. The service rep even wrote the $35 reference on the ticket I signed. When the service was complete the charge was not $35 but rather $60. When I asked the service rep why the difference increase over the agreed coupon he said it was because of synthetic oil. I am dissatisfied that I was mislead and after significant discussions prior to service, where it was very clear that I expected to only pay $35, the service rep bumped up the charge to $60 without prior authorization. Very dissatisfied and will not return here for service unless this is made right. More

Service Appointment I have No complaints. Everything was done in the time in which it was scheduled. Everyone was helpful. I believed the quality is good, though I can’t I have No complaints. Everything was done in the time in which it was scheduled. Everyone was helpful. I believed the quality is good, though I can’t honestly say, but I’ve been a customer for so many heRs and do trust Kia of Chattanooga service Thanks More

New Car Purchase My new car purchase experience of a 2020 Telluride SX was very good. My Sales Specialist Mr. Pierre Williams was most helpful, friendly and accommodat My new car purchase experience of a 2020 Telluride SX was very good. My Sales Specialist Mr. Pierre Williams was most helpful, friendly and accommodating throughout the purchase process. I ordered my vehicle which ended up taking a couple weeks longer than expected due to a faulty batch of leather the factory received. The positive in that situation was that Kia made sure top notch materials were received before proceeding with the final assembly of my Telluride. I greatly appreciate that Kia strives for perfection in their vehicles before releasing them to their customers. Everyone I came in contact with from Sales to Finance conducted themselves in a professional courteous manner. I’m proud of my new Telluride SX and a happy new customer of Kia of Chattanooga. More

Fast and easy! I purchased a new vehicle from Kia of Chattanooga and it was very fast and easy! Brian was very nice and helpful. There was no pressure and everything I purchased a new vehicle from Kia of Chattanooga and it was very fast and easy! Brian was very nice and helpful. There was no pressure and everything was smooth! More