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Kia Of Chattanooga

Chattanooga, TN

4.4
2,573 Reviews

2136 Chapman Road

Chattanooga, TN

37421

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Showing 2,573 reviews

December 04, 2022

This dealer is the absolute worse. No one should ever shop or buy from this dealer. Chattanooga and cleveland are from the same owner. We bought a new sportage from them and they had a More

by Tone
Overall Experience
Recommend Dealer
No
Employees Worked With
service dept
July 08, 2022

Shady business. Gave the run around for days about a truck, then sold it out from under us even with a buyers order being faxed to them from our bank. Allie was my i More

by tiffany.archer09
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Allie Kang, Matt Moreland
June 03, 2022

I traded in my car on 5/19/2022. I had great service and worked with Hank Brown. I feel I got a very fair deal on my trade and an very happy with my "New" vehicle. I would suggest t More

by stormking9
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hank Brown
September 29, 2021

My Kia Sorento was taken to the service department due to vibration in the front left. After assessment I received a call stating that the rear end was no good and causing the front left to slip. The vehicle More

by geckos.simplex_0n
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Charlie Puckett
July 23, 2021

Slow service, friendly staff,slow service professional staff but very very slow. Be ready to sit for a while because service is slow. I’m also very very very sick of the commercial with the phone ringing, More

by Sick of the commercials
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Chad Butcher
July 06, 2021

I had to take my car in for a inspection for a oil cap that was left off and they were so nice about it. They even gave me my next 2 oil changes free. Great team. More

by Terriyoung670
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hank Brown, Juan Salazar, Pierre Williams, Craig Pesnell, John Im, Scott Kephart, Joey cutrer, Laquesha Wood, Brian Daughtery, Dustin Young
April 27, 2021

They cheat customer and force them to buy products that They cheat customer and force them to buy products that one does no need .I will never go back to that site and recommend to my friends no to do bu More

by rubenbetancurt
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Clyde Dempsey
January 04, 2021

Had my daughter in laws car in for repair. During the test drive got in a wreck and totaled the car (not there fault) Now heres the messed up part the wreck was on Alabama highway In Georgia 16 miles fro More

by ianemslie
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
blakeley jackson
November 17, 2020

They are friendly and very helpful. They did a great job. He answer my questions that I had. He walked me to my car and left it running for me it was very helpful. Thank you for a wonderful job and bein More

by AHOLLINGSWORTH1725
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Painter, Charlie Puckett, Jacob Hood, Nikki Millhorn
November 15, 2020

John and Ally made the buying process very easy for me and helped me find the right car to fit my needs for me and my wife More

by TROYPARRISH97
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ally, John Im
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