Kia Of Chattanooga

Amazing service! The service was quick, efficient, and quality! Nikki was very helpful with laying out the detail of what was wrong with my vehicle and worked with me The service was quick, efficient, and quality! Nikki was very helpful with laying out the detail of what was wrong with my vehicle and worked with me to get it fixed quickly! More

Quick, easy, and courteous Every time I've had to come to Kia of Chattanooga for service I have been impressed. They are always quick, or at least have kept to their estimate Every time I've had to come to Kia of Chattanooga for service I have been impressed. They are always quick, or at least have kept to their estimated time for servicing and haven't left me dissatisfied with the timing. The staff is always very kind and professional. They have yet to try and stretch the truth on what did or did not need to be done on my car and have never tried to upsell me to do more service than necessary. They will come explain what was done and what needs to have attention in the future flbefore they even pull my car out of the shop and ask me if I have any questions. Overall, I will continue to return to the service center for future needs as I have never been disappointed with any work done, or with how I was treated! More

Oil change The service staff was very courteous and efficient. It is always encouraging to know I can receive knowledgable help from the service staff at Kia. The service staff was very courteous and efficient. It is always encouraging to know I can receive knowledgable help from the service staff at Kia. More

Service reciew I have a new car purchased at another Kia dealership both times I have called for service under warranty Charlie has misinformed me both times I spoke I have a new car purchased at another Kia dealership both times I have called for service under warranty Charlie has misinformed me both times I spoke to the service manager I feel that perhaps I was misinformed twice by Charlie because I did not buy my car at this Chattanooga dealership More

Great service time and time again! Each time I visit the service department I receive great customer service from start to finish. I receive explanations of what services may be needed Each time I visit the service department I receive great customer service from start to finish. I receive explanations of what services may be needed in the future and well as speedy service the day of. Since moving back to the area I use Kia of Chattanooga for service to my car. More

Always fantastic service Charles and his guys always take great care of me and my car, and it's so comfy to wait I don't mind at all. I do wish there was somewhere in the wait Charles and his guys always take great care of me and my car, and it's so comfy to wait I don't mind at all. I do wish there was somewhere in the waiting area to plug in a phone charger. Overall, always an awesome experience! More

very efficient the customer service rep explained everything to me and was very informative. the customer service rep was friendly and showed me the lounge and sna the customer service rep explained everything to me and was very informative. the customer service rep was friendly and showed me the lounge and snack bar.. I was extremely well pleased. Felt like an executive. Thank you KIA!!!!!!!!!!!!!!! More

Good experience Everyone was very nice. Waited about 2 hours for an oil change, but I expected that as I didn’t have an appointment. A little pricey. Everyone was very nice. Waited about 2 hours for an oil change, but I expected that as I didn’t have an appointment. A little pricey. More

Turbo oil line changed. Staff was professional and courteous. Vehicle was fixed in time quoted. I arrived 5 minutes after the service department closed, due to misunderstandi Staff was professional and courteous. Vehicle was fixed in time quoted. I arrived 5 minutes after the service department closed, due to misunderstanding on my part, but the door was unlocked, my payment was taken, and I got my car. I would very much recommend this dealership for all your car buying/ fixing needs! More

mmm soul maintenance S Service men were very friendly knowledgeable. The waiting area very clean and everyone that worked there was very friendly they knew you was there and Service men were very friendly knowledgeable. The waiting area very clean and everyone that worked there was very friendly they knew you was there and made you feel like someone. Service on car was done and didn't have to wait long More