
Kia Of Chattanooga
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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New car I appreciate my salesman he is awesome person and very courteous staff . He worked with me and my mom to get my new Optima I love my car I appreciate my salesman he is awesome person and very courteous staff . He worked with me and my mom to get my new Optima I love my car More
great customer service from Rep The rep was tentative helpful and answer all my questions. Both reps did a great job getting everything in order. I was pleased overall with my experi The rep was tentative helpful and answer all my questions. Both reps did a great job getting everything in order. I was pleased overall with my experience. More
730 am till 415 pm Iam very Iam very unhappy with the service I received as I was second car in line plus I had them check my keyless entry which was working till we had a new on Iam very unhappy with the service I received as I was second car in line plus I had them check my keyless entry which was working till we had a new one for my wife I think they changed her code so mine wouldn’t work also I think the radiator was damaged on the last visit to fix air conditioner will not be back or recommend More
Great customer service The team handled my needs in a timely and very professional manner! They are very customer service oriented and so easy to work with and it is all gre The team handled my needs in a timely and very professional manner! They are very customer service oriented and so easy to work with and it is all greatly appreciated. More
Always very impressed I have purchased two cars from Kia of Chattanooga, every step of the way I have been happy. The service department is outstanding!!! I won’t go anywhe I have purchased two cars from Kia of Chattanooga, every step of the way I have been happy. The service department is outstanding!!! I won’t go anywhere else to purchase, or have my car serviced. More
Misdiagnosis, delays, additional rental car expense Our vehicle broke down unexpectedly and we decided the best place to take it was the nearest Kia Service in Chattanooga. Misdiagnosis and replacement Our vehicle broke down unexpectedly and we decided the best place to take it was the nearest Kia Service in Chattanooga. Misdiagnosis and replacement of operable parts led to delays in returning our vehicle and additional rental car expenses. This dealership does not stock replacements parts. Service had to order replacement parts from out of state on two separate occasions leading to additional delays waiting on parts to arrive. Initially, Service ordered replacement part that took four (4) days to arrive only to realize upon arrival it was the incorrect part. Service notified me the correct replacement part was located only 10 minutes from my house. I offered to pick-up, pay for, and deliver the correct replacement part to Kia of Chattanooga the next morning. Service refused to let me pick-up the correct replacement part and deliver to their location. This would have saved us three (3) days rent on the rental car. More
Service Great customer service. Helpful service advisor. Jacob meet and exceeded my needs and understood the problem I was having. Will for sure be coming bac Great customer service. Helpful service advisor. Jacob meet and exceeded my needs and understood the problem I was having. Will for sure be coming back for more service. More
Great friendly service Awesome service and very prompt! Got me into the car I was looking at and I love it! Thank you all so much, I appreciate it! Awesome service and very prompt! Got me into the car I was looking at and I love it! Thank you all so much, I appreciate it! More
Good service They always greet you right away and the service is usually completed quickly. My experience so far has been better than at many other dealerships I They always greet you right away and the service is usually completed quickly. My experience so far has been better than at many other dealerships I have been to. More
Superior customer service This dealership is number one in customer service. Everyone is sincerely friendly. I enjoy bringing my car in. I like that things are suggested and n This dealership is number one in customer service. Everyone is sincerely friendly. I enjoy bringing my car in. I like that things are suggested and no one is pushy. More