Kia Of Chattanooga

New car I appreciate my salesman he is awesome person and very courteous staff . He worked with me and my mom to get my new Optima I love my car I appreciate my salesman he is awesome person and very courteous staff . He worked with me and my mom to get my new Optima I love my car More

kia of chattanooga kevin anderson was very responsive to all my needs.he was extremely knowledgeable about the vehicle i was interested in and was able to answer every q kevin anderson was very responsive to all my needs.he was extremely knowledgeable about the vehicle i was interested in and was able to answer every question and need. More

great customer service from Rep The rep was tentative helpful and answer all my questions. Both reps did a great job getting everything in order. I was pleased overall with my experi The rep was tentative helpful and answer all my questions. Both reps did a great job getting everything in order. I was pleased overall with my experience. More

Great customer service The team handled my needs in a timely and very professional manner! They are very customer service oriented and so easy to work with and it is all gre The team handled my needs in a timely and very professional manner! They are very customer service oriented and so easy to work with and it is all greatly appreciated. More

Always very impressed I have purchased two cars from Kia of Chattanooga, every step of the way I have been happy. The service department is outstanding!!! I won’t go anywhe I have purchased two cars from Kia of Chattanooga, every step of the way I have been happy. The service department is outstanding!!! I won’t go anywhere else to purchase, or have my car serviced. More

Service Great customer service. Helpful service advisor. Jacob meet and exceeded my needs and understood the problem I was having. Will for sure be coming bac Great customer service. Helpful service advisor. Jacob meet and exceeded my needs and understood the problem I was having. Will for sure be coming back for more service. More

Good service They always greet you right away and the service is usually completed quickly. My experience so far has been better than at many other dealerships I They always greet you right away and the service is usually completed quickly. My experience so far has been better than at many other dealerships I have been to. More

Misdiagnosis, delays, additional rental car expense Our vehicle broke down unexpectedly and we decided the best place to take it was the nearest Kia Service in Chattanooga. Misdiagnosis and replacement Our vehicle broke down unexpectedly and we decided the best place to take it was the nearest Kia Service in Chattanooga. Misdiagnosis and replacement of operable parts led to delays in returning our vehicle and additional rental car expenses. This dealership does not stock replacements parts. Service had to order replacement parts from out of state on two separate occasions leading to additional delays waiting on parts to arrive. Initially, Service ordered replacement part that took four (4) days to arrive only to realize upon arrival it was the incorrect part. Service notified me the correct replacement part was located only 10 minutes from my house. I offered to pick-up, pay for, and deliver the correct replacement part to Kia of Chattanooga the next morning. Service refused to let me pick-up the correct replacement part and deliver to their location. This would have saved us three (3) days rent on the rental car. More

Great friendly service Awesome service and very prompt! Got me into the car I was looking at and I love it! Thank you all so much, I appreciate it! Awesome service and very prompt! Got me into the car I was looking at and I love it! Thank you all so much, I appreciate it! More

Superior customer service This dealership is number one in customer service. Everyone is sincerely friendly. I enjoy bringing my car in. I like that things are suggested and n This dealership is number one in customer service. Everyone is sincerely friendly. I enjoy bringing my car in. I like that things are suggested and no one is pushy. More