Kia Of Chattanooga

Service Dept. 40k oil change and tire rotation. Took me right in, and only they had the service complete in 45 minutes. Jacob came and got me, and had washed the ca 40k oil change and tire rotation. Took me right in, and only they had the service complete in 45 minutes. Jacob came and got me, and had washed the car as well. More

Great recall service The only disappointment i have is that they did not have a car for me to drive while mine was being wrkd on. I live 45 miles away and dont have a spar The only disappointment i have is that they did not have a car for me to drive while mine was being wrkd on. I live 45 miles away and dont have a spare vehicle. I had to borrow one and that is not always available. Having a car for me to drive would have made the trip excellent. Would have saved a lot of hassle for me. More

Recalls Performed Apt setting was good. On time checking in very cordial person at check in. Work performed on time. BUT , I feel one of the recalls was very importa Apt setting was good. On time checking in very cordial person at check in. Work performed on time. BUT , I feel one of the recalls was very important regarding potential damage to engine. I tried twice to question more about this , but was told twice I could call Kia Direct to get more info on it. And was given the number. NOW, As a consumer who have bought 4 Kia’s now and this concerning of a problem, and not to explain a detail solution is not satisfactory. I will now research this at another location. Thank you More

Great people,thank you kia of chattanooga. I would give them a 5 star,because when we first pulled up in the parking lot and starting look and cars they were so help and went out there way to h I would give them a 5 star,because when we first pulled up in the parking lot and starting look and cars they were so help and went out there way to help us find the car we wanted thank you Kia Dealer of chattanooga More

Oustanding Service Department. Kia of Chattanooga has an outstanding service department. My service advisor Charlie Puckett greeted me warming Friday morning and checked me in quick Kia of Chattanooga has an outstanding service department. My service advisor Charlie Puckett greeted me warming Friday morning and checked me in quickly. I might also add they have a very nice, roomy area for you to wait in. They finished my car in the time that Charlie told that they would and I was on my way. Charlie Puckett was outstanding as he met with me about halfway through to advise me on the status of my car and then came and got me when my car was ready to go. More

First time Staff was very friendly and helpful. All questions were answered quickly and informative. Patrice was more than welcoming and made the wait pleasant. Staff was very friendly and helpful. All questions were answered quickly and informative. Patrice was more than welcoming and made the wait pleasant. Dealership was clean and well organized. More

Excellent Service Brought my Kia in for a recall and to check some noise out...turned out I needed more work than anticipated. Nikki went above and beyond to make sure Brought my Kia in for a recall and to check some noise out...turned out I needed more work than anticipated. Nikki went above and beyond to make sure I was taken care of. She called me immediately with the diagnosis and got the approval to proceed. Once my Kia was ready she called to let me know it was ready and met me at the counter to make the payment and walked me out. Overall excellent service!!! More

Easy to schedule and great service Had to have some basic service items needing to be addressed and made an appointment a week ahead of time. Dropped the car off and discussed the items Had to have some basic service items needing to be addressed and made an appointment a week ahead of time. Dropped the car off and discussed the items I needed checked and spent the morning running errands. Received a text “as I prefer” letting me know my car was ready. Arrived to pick it up and the customer service rep reviewed items that were addressed and I was directed to the payment area where I was greeted with smile and taken care of getting everything wrapped up. Nice work Kia of Chattanooga. More

Great price I own a Kia Sorento. Received a flyer in the mail with a great price on an oil change and filter. When I called to make an appt I was informed that th I own a Kia Sorento. Received a flyer in the mail with a great price on an oil change and filter. When I called to make an appt I was informed that there were recalls on my car. They took care of them when they changed my oil. I appreciate them telling letting me know. Thanks! More

Amazing team Team very knowledgeable and made it worth the drive from Knoxville. Salesman was extremely helpful. Kevin did a great job! Knew information on car. Team very knowledgeable and made it worth the drive from Knoxville. Salesman was extremely helpful. Kevin did a great job! Knew information on car. Samantha was very friendly and professional. More