Kia Of Chattanooga

Excellent experience I had an oil change scheduled for 8:30 in the morning on 10/30. When I arrived, I was greeted by a service person who checked my VIN and had my inform I had an oil change scheduled for 8:30 in the morning on 10/30. When I arrived, I was greeted by a service person who checked my VIN and had my information pulled up before I got to the desk. He explained what was going to be done, checked for any recalls and verified my extended service agreement to check for tire rotation. Once completed I will nice again was retrieved from the waiting area and it was explained what was done to my car and what concerns they had. Thank you Kia for making it a seemless experience More

Awesome Service All the parties helped me in a major way and my experience was great. One gentleman even got some sticky stuff off my doors and side panels! Amazing A All the parties helped me in a major way and my experience was great. One gentleman even got some sticky stuff off my doors and side panels! Amazing Amazing Amazing More

Service of Kia of Chattanooga Staff was very friendly. The work was done efficiently and effectively. I will be back at my 60,000 mile check up next time around Staff was very friendly. The work was done efficiently and effectively. I will be back at my 60,000 mile check up next time around More

repair work screw up Purchased my vehicle and was very pleased with AJ he went above and beyond to see everything went smooth, scheduled repair work with Charlie in servic Purchased my vehicle and was very pleased with AJ he went above and beyond to see everything went smooth, scheduled repair work with Charlie in service and waited two weeks for parts because somebody dropped the ball ordering them and had appt to have installed supposed to be 4 hour job and they gave me a courtesy car for the day. Called later in day and they said it would not be ready and would be the next day,called back and Charlie had been lied to by repair shop they took it to and it was gonna be another week before done,unexceptable, Charlie finally went and got it from shop and took it to another and had ready the next day after 4days.Need better communication and planning of repairs to stop the hassle and inconvenience to the customer More

fast and friendly Our advisor was very friendly and helpful. He explained all charges. The work was done quickly. It was not hard to get an appointment immediately. Our advisor was very friendly and helpful. He explained all charges. The work was done quickly. It was not hard to get an appointment immediately. More

This is the 2nd time my car has been to Kia of Chattanooga 1st time my car had a new motor put in then I was told to come pick it up on a Friday, I called to check on it and found out that the technician insta 1st time my car had a new motor put in then I was told to come pick it up on a Friday, I called to check on it and found out that the technician installing the motor decided to drive my car to his house and kept the car all weekend. I didn't get the car back until the following Monday. Since the motor was installed now my car just randomly wont start, sometimes it does and sometimes it don't. The car has a brand new battery that I purchased when the motor was installed. I had the car towed to Kia of Chattanooga and they didn't even bother looking at it because everytime they went o it t to it it started. Upon me getting my car back this time and me still having the same problem I opened the hood to just look around to see if I see anything and what I found really is pathetic. I found loose bolts & missing bolts. Makes me wonder what else is messed up. My wife drives this car daily with my son in the vehicle to and now I'm in fear of their safety for them to even drive the car. The car could easily break down on the freeway and cause someone to get seriously injured. I can't believe the way me and my family have been treated. So now I have to get my car towed to a good mechanic that cares about his customers and have him look every thing over and fix everything that Kia of Chattanooga just doesn't think needs to be fixed. My wife really loves her Kia but now she says we will never buy another. All I care about is my family safety to bad Kia don't. More

Oil change I needed a new battery and it was replaced without any problems. Kia has always reseated me with respect. They do a great job. Thank you I needed a new battery and it was replaced without any problems. Kia has always reseated me with respect. They do a great job. Thank you More

Fast clean environment and satisfying work. I was in and out with No problems I was well informed of what was going on with my Car. I left satisfied and comfortable on the job done by the people I was in and out with No problems I was well informed of what was going on with my Car. I left satisfied and comfortable on the job done by the people of Kia. More

Service for Recall I had a very satisfactory experience. He worked very quickly and the inspection included was very informative. I would highly recommend his services t I had a very satisfactory experience. He worked very quickly and the inspection included was very informative. I would highly recommend his services to others. More

Service review All employees are very helpful and friendly. They always do a great job and it done in a very timely fashion. The price is also good. All employees are very helpful and friendly. They always do a great job and it done in a very timely fashion. The price is also good. More