Kia Of Chattanooga

I knew my car was in good hands! The service people in service made me feel like I was a welcome guest and not a bother. I was offered shuttle service if desired. I chose to wait in The service people in service made me feel like I was a welcome guest and not a bother. I was offered shuttle service if desired. I chose to wait in the comfortable waiting room. I was kept updated on the status of my car. My car was even washed. More

Customer satisfaction unequal to others Juan our salesman was excellent in all phases of customer service. Juan was helpful and listened to what our automotive needs where. Juan lead us in Juan our salesman was excellent in all phases of customer service. Juan was helpful and listened to what our automotive needs where. Juan lead us in the right direction to get the auto we wanted and needed. Great job by Juan More

Not satisfied with what I was told. Did not reset counter my next oil change, no new sticker, and was I was misdiagnosed for a service that I didn't even need. Did not reset counter my next oil change, no new sticker, and was I was misdiagnosed for a service that I didn't even need. More

wait time Every time I get an oil change there. I always wait 2 HRs or longer. Oil Change and tire rotation. That is rediculous. If I had known how long i Every time I get an oil change there. I always wait 2 HRs or longer. Oil Change and tire rotation. That is rediculous. If I had known how long it was going to take. I would have never purchase the offer I was presented at the time for oil changes at the closing procedure or buying the vehicle. More

Great service! Fixed in the first visit. Brought my 2018 Sorento in for a steering issue while driving. They test drove it until they duplicated it and had the parts in stock and repaired it. Brought my 2018 Sorento in for a steering issue while driving. They test drove it until they duplicated it and had the parts in stock and repaired it. More

the people we're very friendly the work on my car was done well and at a short time, every one was friendly. Nikki was a fresh and nice employee she made very comfortable . the work on my car was done well and at a short time, every one was friendly. Nikki was a fresh and nice employee she made very comfortable . More

Kia Experience My experience at Kia was very excellent my sales person Patrice Miller helped me with all my needs and was very accomadating I love my new Kia Forte. My experience at Kia was very excellent my sales person Patrice Miller helped me with all my needs and was very accomadating I love my new Kia Forte. More

Fast and easy Scheduling was easy, wait wasn’t long, very friendly staff. I’m enjoying my new car and the people at Kia Chattanooga are really great! Scheduling was easy, wait wasn’t long, very friendly staff. I’m enjoying my new car and the people at Kia Chattanooga are really great! More

Great job! I went in after my car had stalled out a couple of times and check engine light was on after that. I had the code read at auto zone and it sounded mu I went in after my car had stalled out a couple of times and check engine light was on after that. I had the code read at auto zone and it sounded much worse than it was when I got to Kia service center. I was very pleased when they told me it was a bad oil filter that had been put in at a quick oil hange center. I was expecting to pay much more than I did. I felt good knowing they were honest. More

Kia Sorento service Great location and awesome customer service. The service department is second to none. They are very friendly and informative about everything. Thank Great location and awesome customer service. The service department is second to none. They are very friendly and informative about everything. Thank you very much. More