Kia Of Chattanooga

Everyone was very nice . We had the pleasure of dealing with Kevin. He was very patient and understanding. He listened to what we wanted and made it happen. I would definite . We had the pleasure of dealing with Kevin. He was very patient and understanding. He listened to what we wanted and made it happen. I would definitely go back later on. More

Great People Recovering from bankruptcy is already tough, but these guys put me in a sweet 2019 Forte to start building my credit again. Amazing customer service a Recovering from bankruptcy is already tough, but these guys put me in a sweet 2019 Forte to start building my credit again. Amazing customer service and experience. More

Friendly and fair Charlie took care of us through the process of getting my wife’s sorrento fixed. Kia was awesome and gave us a new engine when they couldn’t find the Charlie took care of us through the process of getting my wife’s sorrento fixed. Kia was awesome and gave us a new engine when they couldn’t find the root cause. More

Service department was excellent I was please with the service department of this department however the sales department could use a boost in customer service. I really liked the fri I was please with the service department of this department however the sales department could use a boost in customer service. I really liked the friendliness of staff at the service end however when I thought about buying a car from here the sales stuff was rather pushy and unprofessional considering when I walked to the deslship next door, they started booing so I would never buy a car here but definitely am pleased with the service department. More

Always efficient and friendly. Have had good experience every visit from everyone I interacted with. All employees were competent and friendly. The service department is always frie Have had good experience every visit from everyone I interacted with. All employees were competent and friendly. The service department is always friendly and willing to work with my wishes. More

Courteous and kept me informed Needed recall work and was done in the estimated time. Everyone kept me informed and made sure I had everything I needed.and were courteous in all re Needed recall work and was done in the estimated time. Everyone kept me informed and made sure I had everything I needed.and were courteous in all respects. More

Oil chg All the employees at Kia of Chattanooga are always friendly and helpful. Love the service dept employees. Always knowledgeable for any situation. Cam All the employees at Kia of Chattanooga are always friendly and helpful. Love the service dept employees. Always knowledgeable for any situation. Came here for years. Boutg my Sorento here in 2004. Great experience More

Average It took 3 visits to the dealership to determine how to fix my car door. This is kinda excessive and inconvenient to me as the customer. I will state t It took 3 visits to the dealership to determine how to fix my car door. This is kinda excessive and inconvenient to me as the customer. I will state that service is quick and thats a plus. More

I felt respected and taken care of I was pleasantly surprised what a great experience this was and I love the car I left with! Craig explained the process and made it so easy for me. I was pleasantly surprised what a great experience this was and I love the car I left with! Craig explained the process and made it so easy for me. More

Oil service I purchased a new 2016 kia in September 2015. I regularly come in to have my vehicle serviced. The last time I came I was told that if I took a surv I purchased a new 2016 kia in September 2015. I regularly come in to have my vehicle serviced. The last time I came I was told that if I took a survey that on my next visit I would receive a free of charge car wash and vacuum. That never happened. I called to schedule my appointment for September 26 and told them about the car wash and vacuum and wad told to mention it when I came in for service. The reason I mentioned it so that they would schedule it with my oil change and have time to do it. Well I was told when I got there that they don't do that and they would have to take alot of extra time to vacuum it. It was raining as well and the attendant said that if I was ever around the area to come in and they would send it through the car wash. I'm not at all satisfied with that. I like a clean car and purposely didn't clean my car last week because I was expecting to have it done at kia. So yes, this was not a good experience. Most of the time I am very pleased but unfortunately Kia's service fell flat this time. More