Kia Of Chattanooga

Super great guys! Very polita and friendly! I did my pre-qualification online and picked out my car. Pierre met me by my car, took me to the new one and I test drove it. I fell in love with it! Pierre a pre-qualification online and picked out my car. Pierre met me by my car, took me to the new one and I test drove it. I fell in love with it! Pierre and jeff went over the details, i signed and was out the door. Best and easiest car buying experience ever! More

This has to be my worst experience with Kia. I dropped my car off Tuesday. Wednesday I hadn’t heard from anyone. I called 3 times on Wednesday, left messages, never heard back from service or the service man car off Tuesday. Wednesday I hadn’t heard from anyone. I called 3 times on Wednesday, left messages, never heard back from service or the service manager. Thursday I called 3 more times.. still no one answers their phones nor returned my phone calls. By 445 on Thursday the receptionist advised me all the managers had left for the day. This deeply upset me because I had left them voicemails. So in my eyes they have unfinished business and decided to leave for the day. At this point I called customer service and explained my situation. I just wanted to hear from someone at this point. He emailed the regional manager. And magically by 10am the following morning the service department returned my phone calls. I was even able to get the service manager on the phone . They were unable to diagnose the problem. Which is frustrating because they had my car for 4 days and my car has this problem pretty regularly.. I’m greatly disappointed More

This is the first time I have ever bought a new car! I thought it was going to be a headache but with the right sales rep it was a breeze thought it was going to be a headache but with the right sales rep it was a breeze More

Charlie was excellent in explaining what was found and what would be needed as well as cost involved. I appreciate his efforts and patience with my questions. what would be needed as well as cost involved. I appreciate his efforts and patience with my questions. More

The dealership was conveniently located and easy to find. Every person I came into contact was very helpful and professional. Jacob Hood was able to solve the issue and answer all of my questions. Every person I came into contact was very helpful and professional. Jacob Hood was able to solve the issue and answer all of my questions. More

Charlie did a great job thank you so much would recommend him for any service help he is knowable and polite and keeps me posted on what is going on with my car him for any service help he is knowable and polite and keeps me posted on what is going on with my car More

Great. Juan Salazar was our salesman. Very kind. Very knowledgeable. He, and the sales manager, and the office guy that did all the paperwork were all nice Juan Salazar was our salesman. Very kind. Very knowledgeable. He, and the sales manager, and the office guy that did all the paperwork were all nice, efficient and each knew what they were doing. We would buy here again if and when we need another vehicle. More

I came in for an oil change and I was in and out in less than an hour and it was very pleasant everyone was very friendly! than an hour and it was very pleasant everyone was very friendly! More

Always a pleasant experience at kia clyde Dempsey sees to that. Everyone is always so kind and friendly and helpful. Always clean and comfortable. Thank you kia of Chattanooga. sees to that. Everyone is always so kind and friendly and helpful. Always clean and comfortable. Thank you kia of Chattanooga. More

Most unprofessional dealership I have been to. Service line went unanswered continually. Was told on original call car was under warranty and yet was not advised could get tow covered. In mileage warranty line went unanswered continually. Was told on original call car was under warranty and yet was not advised could get tow covered. In mileage warranty but 6 weeks out (we owned 2 years -coverage 3 years time), 31,000 miles yet was refused to replace battery. Never heard back after contacting mfg. 3rd Kia. Will not but again, nor ever recommend. $265.00 battery worth more than bad word of mouth. Disabled and lost our house in Easter tornado. Civic minded - NOT. Will never recommend dealership. More