Kia Of Chattanooga

I have had a very hard time finding my daughter a reliable car. It was more stressful than I had ever considered, to say the least. We kept mulling over going by Kia but considering our experiences w reliable car. It was more stressful than I had ever considered, to say the least. We kept mulling over going by Kia but considering our experiences with other dealers. It just seemed impossible. I drove up the road and almost chickened out. I said "I have to make them tell me no." Scott Kephart was waiting there and very quickly made me feel like I had done the right thing even if I couldn't get a car. Then just when I thought they would say no, they said yes. I don't know when I have felt more proud of something as a father providing for my family! Scott maybe was just doing his job but he did it with excellence and is truly a hero of mine! I just can't say Thank you enough! More

Professional fast Friendly great experience..The main reason I decided to go ahead and buy was because the salesman Scott was very knowledgeable about the car.Absolutely wonderful salesman. reason I decided to go ahead and buy was because the salesman Scott was very knowledgeable about the car.Absolutely wonderful salesman. More

Very friendly employees from the salesman Don all the way to management and finance . Highly recommend to family and friends. Made it easy and fast to management and finance . Highly recommend to family and friends. Made it easy and fast More

The manager and assistant manager understood my situation and concern about making sure my car operates as it should. Great team. Mr CHARLIE PUCKETT showed taking control of the customer needs is his concer and concern about making sure my car operates as it should. Great team. Mr CHARLIE PUCKETT showed taking control of the customer needs is his concern. Kia of Chattanooga has a great team of service employees Who cares about their customer Thank y’all. Be safe and God bless. More

Craig Pesnell is an awesome salesman. He took the time to listen to what I really wanted and really cared. Not like most salesman, He is the BEST and I would recommend him to everyone I know. listen to what I really wanted and really cared. Not like most salesman, He is the BEST and I would recommend him to everyone I know. More

Great service, took an hour and a half for an oil change but that was okay. Friendly service lady. Great experience overall. Will be back but that was okay. Friendly service lady. Great experience overall. Will be back More

They were very easy to work with and not too pushy. Gave me the best deal I could find in several counties. Pierre Williams was my salesman and I felt that he went above and beyond to beat the deals I took me the best deal I could find in several counties. Pierre Williams was my salesman and I felt that he went above and beyond to beat the deals I took in there. I first saw him on a Saturday and drove the car, he wasn’t pushy at all as I told him I had just started looking. I drove Toyota, Honda, and Hyundai and I liked the way that the Optima drove the best. Someone told me to go to Kia of Cleveland so I did. They were going to give me this great deal only it was based on MSRP price, so essentially they were going to give me nothing for my car. I was going to buy it there but something about the numbers did not add up to me. Monday on my lunch break I went back to see Pierre and told him I was going to buy that Optima from whoever gave me the best deal. He his Manager Mr Dempsey really worked with all of the numbers showing me the different ways I could go. I ended up getting my car for $5000 less than what Cleveland was offering. When I questioned Cleveland about it they suddenly could do it cheaper, but I was done with them by that time. Honesty means a lot to me and they were not being truthful. I made the deal there with Pierre on my lunch break and picked up my new car after work. When I picked up my car Pierre went over every feature in the car and spent a good amount of time with me. I was very impressed with him and the sales manager there that day. They gave me the information I needed to make the best decision for me. I have already sent several friends and coworkers there who were looking in Cleveland. I could not have asked for a better deal or better service from these two guys that day. I’m loving my Kia and I’m so happy I bought it. I will continue to send everyone I know looking for a car to Pierre at Kia of Chattanooga. You guys really do make the deals nobody else will. Thank you for a great buying experience. More

I probably will never be back. Emergency brake was left loose had to come back and get that fixed and it didn’t work loose as it was not like that when I dropped it off. They fixed it the next day or so ha loose had to come back and get that fixed and it didn’t work loose as it was not like that when I dropped it off. They fixed it the next day or so had me run by then next week plastic flap flipped down on interstate because two bolts were left out so I tied it up ran by and they wanted me to leave it or make an appointment all it takes is 2 min to put bolts in that Kia left off. I ran ntb and they fixed it like 20 seconds free of charge. I think I will use Kia of Cleveland in the future. If tech can’t make sure everything is put back More

I always have faith that KIA of Chattanooga will get my car fixed right the first time! Always a pleasure doing business with you guys. car fixed right the first time! Always a pleasure doing business with you guys. More

We went in only to get an ideal of what kind of down payment we would need. We had some but not a lot. Juan and Clyde made our day! We left with a new bigger car and small payments than we had!! Awesom payment we would need. We had some but not a lot. Juan and Clyde made our day! We left with a new bigger car and small payments than we had!! Awesome people!!! More