Kia Of Chattanooga

Charlie tried to charge me for two diagnostics as well as he told me the engine light was on because the turbo was bad and it wold be 3200 hundred dollars to do a 4 hour job to replace a 1000 dollar part. I he told me the engine light was on because the turbo was bad and it wold be 3200 hundred dollars to do a 4 hour job to replace a 1000 dollar part. I took it to auto zone and they ran a dionostic , in less than 5 minutes, and nothing came up about the turbo. I will never bring any car that I own to your service department or recommend any of my family or friends to bring their car to your service department. More

Very fast and courteous service. I was expecting at least a month or so time of wait but my appointment was made in a matter of days. The work was finished within hours. They were friendly and very kind. a month or so time of wait but my appointment was made in a matter of days. The work was finished within hours. They were friendly and very kind. More

Very helpful, my car had a flat and need new tires anyway and Charlie helped me get it in same day with a good tire sale and was done by the end of the day. and Charlie helped me get it in same day with a good tire sale and was done by the end of the day. More

Fairly quick service call. Coupon makes if very affordable to have vehicle serviced at the dealership. Only complaint no coffee available but very understandable due to the alleged pandemic. affordable to have vehicle serviced at the dealership. Only complaint no coffee available but very understandable due to the alleged pandemic. More

Professional, timely, willingness to accommodate clients, superb service. Will recommend Kia Of Chattanooga hands down. Thanks for all the hard work you do for us. superb service. Will recommend Kia Of Chattanooga hands down. Thanks for all the hard work you do for us. More

Service Dept. disappoints I made an appointment (9 a.m.) to bring my car in thinking that it would not take long to do a routine recall procedure. I was initially told that I I made an appointment (9 a.m.) to bring my car in thinking that it would not take long to do a routine recall procedure. I was initially told that I would be called by 4 p.m. and told if they needed to keep the car overnight. This was not what I expected. As it turned out I was called before noontime and told the car was ready. I had already started making other plans in case I had to leave my car overnight. I think the Service Dept. should have known at the outset how long it would take. And they should have been ready to take the car at 9 a.m. That's when my appointment was. Also, I wanted the Service Dept. to take a look at my passenger side window which would not go up or down. I was told it would cost me approximately $100 to get a diagnosis. (They did add that this would go towards the repair cost, but how do I know that the repair cost will be more than $100?) I think, considering I bought the car from your dealership, that you should be willing to look at a malfunction and give me an estimate for free. More

Brandon Pyles is a very professional and courteous salesman. He helped me from start to finish and I am very pleased. Thank you Brandon, Jeff and Kia! salesman. He helped me from start to finish and I am very pleased. Thank you Brandon, Jeff and Kia! More

He was very knowledgeable about the vehicle and our buying experience was quick and easy! 10/10 would reccomend and we are very happy with our purchase! buying experience was quick and easy! 10/10 would reccomend and we are very happy with our purchase! More

I have waited 30yrs to get a new car. It was great fast purchase and business ran smoothly. Awesome. guys and wonderful people. Thank you purchase and business ran smoothly. Awesome. guys and wonderful people. Thank you More

Everyone was very friendly and the recall repair was done quickly. I greatly appreciate the kind staff and service that was provided to me! Y’all are the best! Thank you! quickly. I greatly appreciate the kind staff and service that was provided to me! Y’all are the best! Thank you! More