Kia Of Chattanooga
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Courteous, Timely, and Dependable The dealership set an appointment immediately for me due to an engine warning light. The alarm was nothing serious and I took advantage of an oil cha The dealership set an appointment immediately for me due to an engine warning light. The alarm was nothing serious and I took advantage of an oil change, tire rotation, and all points inspection during this appointment. The mechanic also test drove my vehicle, with my permission to be certain it was in proper working order. My time was well spent, the light is gone and the car is running great. More
Awesome service! The service was very reasonably priced and I was in and out of the dealership in 45 minutes. I especially liked the fact that I could get my car serv The service was very reasonably priced and I was in and out of the dealership in 45 minutes. I especially liked the fact that I could get my car serviced at 5:00 p.m. More
Service Department is horrible -1 stars So took my Kia Sorento in for some possible minor issues that would needed a diagnostic test (under warranty still). Dropped it off, and the -1 stars So took my Kia Sorento in for some possible minor issues that would needed a diagnostic test (under warranty still). Dropped it off, and they gave me a rental car to drive for that day. Well, the service dept. "updated the computer" which "fried it". The car "would not start or do anything", so they could run a diagnostic, says the service department 3 days later after having to call and try and get and update. The person of contact would not, and did not keep me up-to-date at all. Never called, did not even note the service account, so no one had any idea of the status. - 2 weeks later, and 2 rental cars later we get the car back. The only way I even knew it had been worked on, is the grease on doors, hood, handles, quarter panel, and mud all over driver floor board and kick panel. - I could go on and on about the complete unprofessional way they handle business. (maybe Enterprise could share some tips on how to run a professional customer service business). In the future, I will take my car to Kia of Cleveland (which is WAY out of my way). I would hope they treat their service customers much better. (*not wanting an hourly update, but ANY update in 2 weeks other than the customer having to call and no one knows anything other than one person that is never there). - Horrible service and customer service. Kia of Chattanooga owner needs to seriously invest some personal time in the service department, and lack there of. More
Great deal on a Kia Sorento! Excellent service! Always a pleasant experience at Kia of Chattanooga! Sales and management will get you in new or used car now matter what it takes. pleasant experience at Kia of Chattanooga! Sales and management will get you in new or used car now matter what it takes. More
pleasant experience Always a warm welcome here. Work to be done is explained as well as the amount of time it will take. I'll be returning time and time again for reliabl Always a warm welcome here. Work to be done is explained as well as the amount of time it will take. I'll be returning time and time again for reliable service. More
Got me into a car with a cheaper payment like I wanted! I came with a friend and originally was looking for them a car, but the guy kind of ignored my friend and went straight to me. I love that he got me a came with a friend and originally was looking for them a car, but the guy kind of ignored my friend and went straight to me. I love that he got me a perfect car for my needs, but also needs to be aware of other buyers even if they are just looking. More
The service was great. Friendly staff and quick service. Charlie made the process wonderful. He explained what was being done. I was offered a shuttle but did not need one. Charlie made the process wonderful. He explained what was being done. I was offered a shuttle but did not need one. More
I have used this dealership 3 times so far. The service provided was prompt, professional and honest. These qualities are getting harder to find nowadays! provided was prompt, professional and honest. These qualities are getting harder to find nowadays! More
Service was excellent and nikki was an absolute pleasure to deal with. Will definitely recommend kia service department to everyone thank you for the service on my car. to deal with. Will definitely recommend kia service department to everyone thank you for the service on my car. More
Brandon, my sales person was so knowledgeable on the 2020 Soul LX and Clyde, Financial Services was superb. Will always come to KIA of Chattanooga! Soul LX and Clyde, Financial Services was superb. Will always come to KIA of Chattanooga! More


