
Kia Of Chattanooga
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,579 reviews
Gave up on fixing 2016 KIA SOUL Took my Kia Soul Plus to Chattanooga Service 3 times for same problem, paying about $550 in total. Car intermitently would not start. The last time I Took my Kia Soul Plus to Chattanooga Service 3 times for same problem, paying about $550 in total. Car intermitently would not start. The last time I was told they could not figure out problem and have no idea what to do. They deserted me. I will never buy another car from them. I bought this one at Chattanooga KIA, a 2016. It is now worthless even though I bought lifetime warranty, and I still owe $11,000. I need a dependable car and they are too ignorant to fix it. Not sure whether to write KIA headquarters and report this disservice, do a lot of ratings on line so other KIA owners won't be left without a car at all like I am. Only 3 years old with full warranty. Won't start every time, and they don"t have knowledge to fix it not starting every time. !Heartbreaking!!! More
The best service ever The customer service here is incomparable they work with you and do their best to get you in the car you want 5 Stars no doubt!!! The customer service here is incomparable they work with you and do their best to get you in the car you want 5 Stars no doubt!!! More
Easy process Everyone was friendly and helpful. Craig was very low pressure and very knowledgeable about the features and benefits of the car i bought. I love the Everyone was friendly and helpful. Craig was very low pressure and very knowledgeable about the features and benefits of the car i bought. I love the car and this was a good car buying experience. More
It was very good They were fast on my Car when they said it would be ready in about 2 weeks which took just two Days. They were nice and lenient They were fast on my Car when they said it would be ready in about 2 weeks which took just two Days. They were nice and lenient More
Service I have always been pleased with the service I have received at Chattanooga KIA. They are very courteous and let me know what is being done to my vehic I have always been pleased with the service I have received at Chattanooga KIA. They are very courteous and let me know what is being done to my vehicle. More
Frustrating Took nine calls, six messages over a five-day span to be able to talk to service. Then would have had to wait nine more days to get in. That was aft Took nine calls, six messages over a five-day span to be able to talk to service. Then would have had to wait nine more days to get in. That was after waiting for seven days prior. Found another more reliable Kia service center elsewhere. Had been a fan and recommended several other people to purchase cars there in the past. Over 12 attempts to have the system get my and my wife’s telephone numbers correct...never happened. More
1sr oil change They were great. Very courteous. Changed the oil, checked all other fluids, even ran through car wash! Talked to the young lady writing up the service They were great. Very courteous. Changed the oil, checked all other fluids, even ran through car wash! Talked to the young lady writing up the service ticket. Very courtious as were the gentlemen that were in back and in the showroom. Offered me water, coffee, snacks, very unexpected. More
Great service Nice service advisors and quality work done in a timely manner. Good showroom and waiting room. Was treated as if I was at my own home. Nice service advisors and quality work done in a timely manner. Good showroom and waiting room. Was treated as if I was at my own home. More
Awesome!! We went just to test drive not to buy. But with the fantastic rebates & incentives it was too good to pass up. And absolutely NO pressure or games. Th We went just to test drive not to buy. But with the fantastic rebates & incentives it was too good to pass up. And absolutely NO pressure or games. That’s the first time that’s ever happened in our car buying experience. This is our 5th Kia so you know we love them!!! More
Kia Forte Purchase The dealership and it staff made my purchase very smooth. All of the staff were very friendly and the price of the cars were reasonable. The dealership and it staff made my purchase very smooth. All of the staff were very friendly and the price of the cars were reasonable. More