"Our sales woman, Karen, was extremely helpful in our..."
Our sales woman, Karen, was extremely helpful in our search for a new car. My wife and I practically test drove ever Sorento on the lot. We have not purchased yet, but I highly recommend Karen. We'll be back.
"I decided to rate this dealer as OK for the following..."
I decided to rate this dealer as OK for the following reasons: Upon emailing their internet sales dept to specifically set-up a test drive and ask for a call-back ok'ing my time to come in I got a call stating that I should call and set up a time to come in and would hopefully take the vehicle home with me. When I arrived at the dealership the man who left me a message was not there and had passed along to his partner that I was coming in to get financed. I felt this was a bit pushy and that I had not really been listened to. The morning after my test-drive (I told the salesman I was comparing several vehicles) I received a message from the original salesman saying he had heard I liked the vehicle and when could I come in to see about financing. On my way home from work that evening he called again and was a bit upset to learn I had decided to go with a different vehicle. When I told him what vehicle I had chosen his response was a bit snide and he was upset because their dealership had better warranties than the Jeep I had decided on. All in all I found my experience with this dealership to be somewhat pushy and felt as if they were only interested in selling me a vehicle as soon as possible and not interested in helping me decide which car was right for me. Even if the Kia had been my choice I probably would have gone to another dealership because of this experience. It isn't a bad dealership you just have to remember your game plan and not let the salespeople throw you off track.