
Kia Of Waldorf
Waldorf, MD
Filter Reviews by Keyword
By Type
Showing 307 reviews
Excellent dealership service My Salesman Chris Burroughs was excellent. The service that he and the finance Dept provided was Top Notch. I am very happy with my new vehicle. I w My Salesman Chris Burroughs was excellent. The service that he and the finance Dept provided was Top Notch. I am very happy with my new vehicle. I will definitely recommend this dealership to my friends and family. More
Fantastic trade-in experience! Traded in my 10 yr old Highlander today. I'd done online research ahead of time, and decided on a Kia Sorento SX. The pickup (torque), roominess, pric Traded in my 10 yr old Highlander today. I'd done online research ahead of time, and decided on a Kia Sorento SX. The pickup (torque), roominess, price point, safety ratings, owner reviews, trim package, etc... were awesome, and Kia of Waldorf had a pre-owned one, with low mileage, on the lot. I emailed them to let them know I'd be bringing in my vehicle for appraisal; they quickly acknowledged they'd be waiting for me when I got there. They called me to set up a convenient time for me to come in. When I came in, I was treated like royalty! They explained how the car came to their lot (it was a leased vehicle), what they paid, about the remaining warranty, about all the bells & whistles on the trim package (to include a heated steering wheel!!), etc... Everyone there was patient and understanding, regarding all my questions and concerns. I dealt with Lauren (my salesperson), Kerry, Chris, Greg, Jay, and a slew of other wonderful people (whoever detailed the Sorento made it look and smell phenomenal!). Before I'd even left the building, I'd already received a "thank you" email from Lauren. How amazing is that? In addition to the incredible price and service that I got, Bayside Autogroup has an outrageous deal called Bayside For Life-- FREE oil changes & filters, tire rotations & inspections & towing (within 10 miles) for 3 years; car wash & vacuum, alignment & battery checks for the life of the vehicle, $500 trade-in advantage-- ALL FREE with the purchase of the vehicle. Winner, Winner, Chicken Dinner!!! More
Best Customer Care/ Very Helpful! I went into this dealership with the idea of trading in my Kia Rio. Lauren was able to help me get the car I wanted along with the help of Greg. Laure I went into this dealership with the idea of trading in my Kia Rio. Lauren was able to help me get the car I wanted along with the help of Greg. Lauren was very personable and they made the car buying experience fun. This was the first time I got a car that I actually wanted, the Kia Soul, and I couldn't be happier! Great experience and I will definitely be back. More
Getting the car was easy, Service is impossible. Trading my car was very easy, but the car they sold me has had nothing but problems and trying to schedule my car to get fixed has been impossible. I Trading my car was very easy, but the car they sold me has had nothing but problems and trying to schedule my car to get fixed has been impossible. I took me 5 calls of getting hung up on for them to tell me they can't help me. I do not recommend this dealership if you want a good warranty on your vehicle. More
Awesome. Listned to my needs and made things happen Given some personal situations I thought that buying a new car at this time was not possible. But I took a chance and stopped by the dealership. The Given some personal situations I thought that buying a new car at this time was not possible. But I took a chance and stopped by the dealership. The salesperson Breanna Morey was very responsive and also extremely knowledgeable of the vehicle I was interested in. There was no pressure and everything was honest and up front. I also worked with the sales manager Chris Austin who was very honest and up front about my purchase. The two of them made it happen by working as a team. More
First Time Buyer As a first time buyer they made my experience terrible they are very unprofessinal and very unfriendly. They made lots of mistakes and were very rude. As a first time buyer they made my experience terrible they are very unprofessinal and very unfriendly. They made lots of mistakes and were very rude. If you are in search for a kia do not go here More
Amazing Car Buying Experience KIA of Waldorf did an amazing job helping me purchase my first KIA. Lauren was extremely patient and answered so many questions since this was my fir KIA of Waldorf did an amazing job helping me purchase my first KIA. Lauren was extremely patient and answered so many questions since this was my first time purchasing a KIA. My two previous car purchases were so bad I was not even looking forward to what may happen when I started looking for a new car. Lauren, Greg and everyone at KIA in Waldorf made you feel like family. More
Friendly Staff, Great Car !! Found the Sorento we wanted, Christopher in sales was very plesent to work with as was Chris the sales manager. We drove away in our new car in record Found the Sorento we wanted, Christopher in sales was very plesent to work with as was Chris the sales manager. We drove away in our new car in record time !! More
2nd Car Purchase Purchased Kia soul in 2012 and great experience with sales and service, so no brainer to return to Kia of Waldorf and deal with JC when ready to upgra Purchased Kia soul in 2012 and great experience with sales and service, so no brainer to return to Kia of Waldorf and deal with JC when ready to upgrade. Purchased 2016 Sorento. The entire process was quick and painless thanks to JC Greg and Cheikh. More
Great Staff I walked in needing a car and the staff especially Joe and Lauren were helpful in getting me what i needed and made the process so easy and I appreci I walked in needing a car and the staff especially Joe and Lauren were helpful in getting me what i needed and made the process so easy and I appreciated that and Joe even helped me toi get home after the purchase, More