
Kia Of Waldorf
Waldorf, MD
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Lackluster After test driving several vehicles at other dealerships, I decided to purchase at Kia of Waldorf. My first Kia purchase and I was very excited to pi After test driving several vehicles at other dealerships, I decided to purchase at Kia of Waldorf. My first Kia purchase and I was very excited to pick up my vehicle. I purchased a pre-owned vehicle but the excitement made it feel like I had purchased a brand new car. I purchased the car on a Saturday, and picked it up on Monday. I was told that there would a full tank of gas, and that the car would be cleaned inside and out, before I picked it up. When I arrived to pick up my car, the saleman handed me the keys and I drove off the lot. As I was driving home I looked at the gas gauge and found it below half a tank. I surveyed the rest of the car to find that it had not been cleaned inside or out (smh). I drove back to the dealership and pointed all of this out to the salesman. He apologized and addressed the issues. Before leaving I suggested that in the future he take a little more time, after the sale to make sure that the merchandise is delivered in the best condition possible so as not to make the customer feel like the SALE was/is he only concern. More
Sales team was great - business office not so much! Joe Murphy was great to work with. Chris Austin did a good job of financing and evaluating my trade. There is a disconnect with the business office. I Joe Murphy was great to work with. Chris Austin did a good job of financing and evaluating my trade. There is a disconnect with the business office. I traded in my 2014 Optima on 9/15/15. Obtained a 10 day pay off from my credit union. Received a call today (9/29/15) from the credit union because my payment hasn't been received. Payment was due on the 17th but have a 15 day grace period. I contacted Joe to see what happened. He said he doesn't know what happened but the check is being overnighted today! 14 days later! Who knows how long it would have taken if I hadn't of contacted the dealership. It's never taken over 14 days for a loan to be paid whenever I've traded any vehicle. More
First service for my Sorento. I made and appointment a few days before I took my Sorento in for it's first service. The appointment was set for 10:00 am and my vehicle was taken t I made and appointment a few days before I took my Sorento in for it's first service. The appointment was set for 10:00 am and my vehicle was taken to the service bay at 10:00 am. The service was performed and the car was ready in about 45 minutes. It is so rare to get top knotch service these days like the service I just received from Kia of Waldorf. More
how a wonderful experience everone was great treated you special the salesman mike was on top of it Mike was very friendly and care about you also Chris did what he could for ou everone was great treated you special the salesman mike was on top of it Mike was very friendly and care about you also Chris did what he could for our situation first time every with low finacing we will be back More
Great service I changed from Honda to KIA. I had a really used and beat up KIA spectra that was worth pennies. I got a $500.00 trade in value and purchased the KI I changed from Honda to KIA. I had a really used and beat up KIA spectra that was worth pennies. I got a $500.00 trade in value and purchased the KIA Optima. Great car and grate service. I have yet to be disappointed with KIA. The warranties that come with it as well are the best part. Thank you. More
Great Experience Friends and family have had nothing but great things to say about this dealership. We now know what they were talking about. Mike Renfro was a fantas Friends and family have had nothing but great things to say about this dealership. We now know what they were talking about. Mike Renfro was a fantastic salesperson to work with. He and Jay wanted to make sure we were completely satisfied with our purchase. We would recommend buying new or used from this dealership. More
$250 dollors Waldorf was really hard to get to the price that I found on the internet, I finally got close to the price I wanted, they were $250 short. outside of Waldorf was really hard to get to the price that I found on the internet, I finally got close to the price I wanted, they were $250 short. outside of that it was a great experience, thanks Chris your a funny person at the end of the day!!!!! More
Very Excited I would like to take the time out to thank Kia of Waldorf they really came through for me today. I would like to especially Thank Raymond for all your I would like to take the time out to thank Kia of Waldorf they really came through for me today. I would like to especially Thank Raymond for all your help you went up and beyond for me I really appreciate it. If your reading this and on the market shopping for a car ask for Raymond More
Outstanding Customer Service Buying my new Kia was a great experience thanks to Kerry, Mike, and Chris! Kerry was very timely in responding to my Internet inquiry and assisted in Buying my new Kia was a great experience thanks to Kerry, Mike, and Chris! Kerry was very timely in responding to my Internet inquiry and assisted in setting a propert time to view and test drive the car I was looking for. Mike and Chris both provided excellent assistance in providing great quotes about the Kia I was looking at until the time I drove off the lot in the car I wanted! Mike's down-to-earth personality helped the process along, with him being very personable and approachable. Thanks again all of you and keep up the great work! More
Very pleasant. They did what they said they would do and with a smile. Made buying a car enjoyable. Daniel and Chris were very pleasant and easy to work with. They did what they said they would do and with a smile. Made buying a car enjoyable. Daniel and Chris were very pleasant and easy to work with. More