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Kia Of Waldorf
Waldorf, MD
305 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 305 reviews
June 09, 2015
Bye Snow (Optima) and hello Lightning (Cadenza) My experience at Kia Waldorf was excellent! Mike Renfro what a nice a personable individual. He was very knowledgeable about the car, showed great pa My experience at Kia Waldorf was excellent! Mike Renfro what a nice a personable individual. He was very knowledgeable about the car, showed great patience and hassle free. Jay had a no nonsense type of look but was really kind. Mike Austin - very easy going and made the finance portion less stressful. I traded in a beautiful car (My Snow) the next owner will be pleased (take care of Snow) but I received a nice luxurious car (Lightning) yes (Mike Austin) I found a new name for my new car lol. Overall, my experience at Kia Waldorf and having Mike Renfro as my dealer was a perfect 10! I would recommend Kia of Waldorf. Hey, look out my son may be there soon. Take care - Connie More
by Lightning
Employees Worked With
Jay Wedick
June 08, 2015
Excellent Service I was at your dealership on May 2nd. I was greeted by a very nice gentleman whose name was Jac Graves. He was very professional from the beginning to I was at your dealership on May 2nd. I was greeted by a very nice gentleman whose name was Jac Graves. He was very professional from the beginning to the end of the transaction. He didn't waste time with anything that had to be done. As a matter of fact things went so smoothly that it was like the car already had my name on it. Just want to say "THANK YOU" and keep up the good work.I would highly recommend this dealership to anyone. Every employee that i encountered was very helpful in every way but just can't remember all names. More
by Dorisl1948
Employees Worked With
Chris Austin, Jac Graves Jr., Kerry Lennon
June 02, 2015
Great Deals! Mike was an amazing help. He helped us stick to our guns about price and made sure we were not settling. He was a very careful listener about what a Mike was an amazing help. He helped us stick to our guns about price and made sure we were not settling. He was a very careful listener about what a customer needs in a car, to give thoughtful feedback. He makes sure that you are NOT leaving anyway dissatisfied. He makes sure that you know you are the most important in the equation and that the dealership is there to accommodate your needs. More
by rebecca123
May 30, 2015
Amazing Customer Serbice Amazing service from Bre Morey , she listen to what I wanted and amazingly to my surprise all needs were met. I'm happy to have my first financed vehi Amazing service from Bre Morey , she listen to what I wanted and amazingly to my surprise all needs were met. I'm happy to have my first financed vehicle through Kia, I wanted a monthly payment under $400 and Chris got me that along with a great Sales price:) The time spent at the dealer ship was very speedy seeing as though my mother was recently in town ready to shop lol. I will definitely recommend Bre And the nice and professional staff at Kia of Waldorf. They are not PUSHY!!! Thank you for all your help More
by Samflood
Employees Worked With
Chris Austin, Breanna Kerns
May 30, 2015
A great experience. As a single lady purchasing a vehicle for the first time in a very long time I wasn't sure what to expect so far as being treated fairly. However that As a single lady purchasing a vehicle for the first time in a very long time I wasn't sure what to expect so far as being treated fairly. However that feeling faded quickly as i soon realized that from management, to salesmen, to finance, employees were totally working together to give me the best deal possible, satisfy my needs and make this a great buying experience.I couldn't be happier with the treatment i received from this dealership. I will definitely recommend it to my friends and would certainly be a returning customer in the future.Also originally I was thinking I would have to buy used. However everyone worked with me so well that I left in a 2015 kia Soul........needless to say I am very happy. Thank you Kia of Waldorf for everything. More
by Soulful
Employees Worked With
Chris Austin
May 25, 2015
Amazing deal 2013 dodge 13000 miles for $15,683 Everyone is very nice and seems like they can work with you. i thought we got an deal when blue book says we should have paid 16000 to 19000 for our Everyone is very nice and seems like they can work with you. i thought we got an deal when blue book says we should have paid 16000 to 19000 for our vehicle but we got it for 15,683 only bad thing is the APR they could not give me a lower rate than my insurance company, More
by rasit-akbas
Employees Worked With
Chris Austin, Lauren Thompson
May 18, 2015
First car buying experience went very well! My experience at Kia of Waldorf was great. I stopped by on May 7, 2015 just to browse for a used car. Zach Willett, my salesman was a tremendous guy t My experience at Kia of Waldorf was great. I stopped by on May 7, 2015 just to browse for a used car. Zach Willett, my salesman was a tremendous guy to work with! He was honest, super friendly, answered all the questions that I asked and not only did Zach take the stress out of buying a vehicle, but actually made it an enjoyable experience definitely being my first purchased vehicle. I should mention that the manager Chris Austin and the finance gentleman Mike Austin were fantastic as well. Mike was able to break down the warranty differences and helped me pick the right one. At the end I did purchase a used car and absolutely grateful to have work with these gentleman. Will definitely recommend Kia of Waldorf and my salesman Zach Willett to my friends and family! More
by Luis
Employees Worked With
Zach Willett, Chris Austin
May 07, 2015
great service I had great service buying my car! Lauren was great, nice, and very helpful! I tell my friends and family to get ther,e thanks again! I had great service buying my car! Lauren was great, nice, and very helpful! I tell my friends and family to get ther,e thanks again! More
by williams88
Employees Worked With
Lauren Thompson
May 07, 2015
Avoid this dealership This is the ad to which we responded: "2004 Nissan Altima 2.5 - $5,500" "New car trade, no accident with lots of life left. Took this car for a test This is the ad to which we responded: "2004 Nissan Altima 2.5 - $5,500" "New car trade, no accident with lots of life left. Took this car for a test drive and was very pleased how it checked out. 150 point maryland state Saftey inspection, oil changed, fulids toped off and ready to service it's new owners. Illuminated entry and Remote keyless entry. Green Machine! Move quickly! Don't miss your opportunity at purchasing this handsome 2004 Nissan Altima. …" We arrived at Kia, Waldorf, on 5/7/15 and asked to see the above Nissan Altima. Lauren went in the back, returned and said it was "on the rack," for a state inspection and couldn't be seen at the moment. However, she said there was a newer Nissan Altima available for $8,000. We said we were not interested in the newer model, would go for a meal, and call back later to see if it was off the rack. About two hours later we called and were told it was still on the rack. Late afternoon the next day, 5/8/15, we called. Lauren said it was being worked on and she didn't know when it would be ready. About an hour later we called and said we really liked the car and would like to put a deposit on it. Lauren got a manager, Chris, who said it needed work and the price would have to be raised by $1,500. When queried on what work needed to be done Chris said he didn't know the specifics. We said the car was advertised as having had a 150 point inspection and was ready for purchase, now it wasn't, so it appears to be a classic "bait and switch" tactic. Then another individual got on the phone but I didn't get his name. He also couldn't say what work had to be done but the car wasn't safe to go on the road. When I reminded him that the car was advertised as ready for sale with a 150 point inspection, and that I would complain to the Better Business Bureau, he said the car was no longer for sale and then hung up. My next step is to lodge a complaint with the BBB based on Kia of Waldorf's false advertising. More
by Backyard mechanic
Employees Worked With
Christopher Burroughs
May 01, 2015
Amazing Experience I felt so comfortable with at this dealership. No pressure from the salesmen. I told them what I could afford and drove out with my new Soul. They exp I felt so comfortable with at this dealership. No pressure from the salesmen. I told them what I could afford and drove out with my new Soul. They explained the extra warranties and didn't Pressure me for anything extra. I love that Kia has so many features on the base models, I would recommend this dealership and my salesman J C Rodrigues to anyone More
by maillady
Employees Worked With
JC Rodriguez
