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Kia Of West Nyack

West Nyack, NY

4.6
666 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it. Why do so many drivers choose our new Kia dealership? That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service. See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following: A wide range of car loan and Kia lease options. Genuine Kia parts to enhance your driving experience. A fully staffed car service and maintenance department In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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250 N Rte 303

West Nyack, NY

10994

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Showing 666 reviews

December 31, 2019

Sorento purchase Salesperson, Laticia Glenn) was very knowledgeable. She was very easy to work with. Definitely would recommend her. Very professional. Finance pers More

by ekap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laticia Glenn
Jan 02, 2020 -

Kia Of West Nyack responded

Thank you for the review! We are so happy to hear that Laticia provided the professional and kind service we strive for at Kia of West Nyack. We will be sure to let her know that you enjoyed working with her!

December 30, 2019

I WAS TREATED LIKE FAMILY.VERY HAPPY I WAS TREATED WITH RESPECT.I WAS TOLD WHAT WAS GOING ON WITH THE CARAND WHAT THEY WOULD DO FOR ME.I WAS OFFERED COFFEE OR SNACKS IF I CHOSE TO WHILE I More

by NIRO= steve 101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR VINCENT FERRETTI
Dec 30, 2019 -

Kia Of West Nyack responded

Thank you for the review! We are so pleased to hear that our team at Kia of West Nyack treated you with respect and provided the accommodating service we pride ourselves on here. We look forward to working with you again!

December 30, 2019

QUICK AND EFFICIENT We have had many experiences at KIA of West Nyack, but this time was by far the best service we've encountered! Because of their quickness and efficie More

by DAVIDBUDWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall.
Dec 30, 2019 -

Kia Of West Nyack responded

Hi David - It's wonderful to hear that your recent visit to Kia of West Nyack was the best one yet! Thank you so much for trusting us with your vehicle time and time again. We look forward to serving you in the future.

December 29, 2019

Friendly. Fast turn around Was able to get quick appointment. Staff friendly and kept me informed on progress. Vincent (service agent) stated that it would take about an hour. More

by D1HOOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 30, 2019 -

Kia Of West Nyack responded

We are so happy that our team could get you in for service quickly and repair your vehicle in a timely manner. Thank you so much for sharing this feedback! If any future issues should arise, the Kia of West Nyack team will be here to help.

December 27, 2019

Memorable experience Felt very rushed to make a decision on my purchase. There was another couple buying the same car at the time and I felt I was manipulated with the pr More

by tbyer9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
LaTisha, Anthony
Jan 02, 2020 -

Kia Of West Nyack responded

What you've described here is not the experience we've designed for our guests. I'm very sorry that you felt pressured during your buying process as well as for the delays. If you have any additional questions about your vehicle, I would be happy to answer them and am available to take your call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

December 24, 2019

Bought new Sorento We agreed on price within 10 minutes. Smooth Transaction throughout the whole car buying experience. No complaints and a very friendly staff meet our More

by RONPISCIOTTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver
Dec 26, 2019 -

Kia Of West Nyack responded

It's wonderful to hear that your buying process was quick and easy! Thank you for the kind words about our team. All of us at Kia of West Nyack wish you many safe and happy miles in your new vehicle.

December 24, 2019

No complaints. Even the wait was not as long this time. Vincent, the Service Advisor, was extremely helpful. Very pleasant and friendly. He read and explained the service inspection to me. He also walked me More

by LATINA42461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Ferretti
Dec 24, 2019 -

Kia Of West Nyack responded

It's wonderful to hear that you received the service you deserve at Kia of West Nyack! Thank you so much for stopping by to write us an awesome review.

December 24, 2019

great deal, great vehicle Salesman and manager were willing to make a great price on our vehicle. Salesman took time to explain vehicle up and down and all of the special featu More

by HyeKim1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 26, 2019 -

Kia Of West Nyack responded

Thank you for the 5-star review! We are pleased to know that you are happy with your vehicle. Providing our customers with exceptional service is our top priority at Kia of West Nyack, and we couldn't be happier to hear that we hit the mark. We look forward to seeing you again!

December 23, 2019

Service was great, sales not at all Working with Vincent was great. He was very helpful. I had a terrible situation and Ralph in Sales refused to help much but Vincent at least made th More

by bkilduff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 27, 2019 -

Kia Of West Nyack responded

While I'm glad you had a great experience working with Vincent, I'm sorry that you didn't receive more support otherwise. I'd be happy to discuss this with you so that I can address this if you'd like to give me a call. Thank you again, Kathy Finn - Customer Care Manager - (877) 811-9330

Jan 07, 2020 -

bkilduff responded

So Ms. Finn I see that you are exactly like Ralph, who is supposedly a Customer Service Mgr? Shouldn't you get a call you back when you are told "I will call you back". Now after speaking with you and going over the whole horrible incident, you also tell me you will call me back and I never did. And that was 2 weeks ago!!! I see alot of the reviews here from people buying the car are positive...just wait people until you have a problem and you need them after you sign and drive off the lot!

December 23, 2019

Excellent service - quick and efficient. My experience with Kia Service is excellent every time I need something done with my car. The people are cheerful and helpful and the service is alwa More

by SHERKRAM11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the names, but all of the service department is great.
Dec 23, 2019 -

Kia Of West Nyack responded

Thank you for the 5-star review! We are so happy to know that our service department here at Kia of West Nyack has earned your loyalty. Providing excellent and cheerful service is our priority, and we are glad to hear that we are hitting the mark. We look forward to your next visit!

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