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Kia Of West Nyack - Service Center

4.4

86 Lifetime Service Reviews

250 New York 303, West Nyack, New York 10994

87 Reviews of Kia Of West Nyack - Service Center

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September 23, 2018

"Excellent. Great customer service"

- ANYIMILIANO

The Kia of nanuet are one of the greatest dealer services I’ve ever been. The tell you how long you are going to be waiting. The check on you to make sure you ok. The lady at the front desk, I forgot her name but we’ll call her the blond lady..,she is amazing!!! Thank you for making our experience a great one.

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Recommend Dealer
Yes
Employees Worked With
September 22, 2018

"All the workers were so professional and pleasant"

- LMEYERS520

I brought my car based on a recall notice. Got an appointment immediately. I was the first one there at the service shop, they took my info and I was out of there so quickly and even early to go to work. Thank you.

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Yes
Employees Worked With
The Service Manager
September 21, 2018

"Service Center"

- PEHARDT

The service center is top notch. The employees are always professional and courteous. They greet you with a smile and escort you to your car when the work is done. They are very accommodating with a nice cozy waiting area. Making an appointment is a pleasure and they give you an exact time your car will be done.

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Recommend Dealer
Yes
Employees Worked With
I can’t reme the woman who greeted me and walked me to my car
September 21, 2018

"KIA of West Nyack Service Center"

- JEANNEANDSUE

I have never had an unsatisfactory service visit at this facility. I am on my second Kia so have been coming here for years. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Juan M Ortega
September 19, 2018

"Exceptional service"

- KMAY731

Juan and his staff at the service area were efficient and professional. I was able to get my car fixed with in a couple of hours.

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Yes
Employees Worked With
Juan
September 17, 2018

"Excellent "

- NYI2020

I came in for an oil change and free tire retation. Gail in service department advised me that I needed my software updated. The service was quick and professional. Gail also looked up the two other vehicles we own or lease and told me that the forte was in need for service. Excellent service.

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Recommend Dealer
Yes
Employees Worked With
Gail in. Service department.
September 13, 2018

"Professional and timely"

- JPROTELLA

I would recommend the service dept to anyone The service was timely and the service person was courteous. I would recommend them to everyone Great job!!

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Yes
Employees Worked With
April
September 07, 2018

"excellent service center"

- happy customer

Hassle free timely service in a friendly manner. Car was repaired on warranty (they even had in stock the necessary parts), cleaned and returned without any outstanding issues

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Recommend Dealer
Yes
Employees Worked With
sevice coordinators
Sep 20, 2018 -

Kia Of West Nyack responded

Thank you for taking the time to leave your rating and review for our dealership. I'm thrilled to read you had a great experience. Thank you for your business. Take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

September 07, 2018

"Terrible"

- Cars1

Would give this place 0 stars if possible If this was the last dealership on earth I’d rather walk then give those xxxxx of the earth any business. Every person in that place is a xxxx all the way up to the GM. Not sure how Shane and Nick still have a job very disrespectful people Shane called me “a peice of xxxx” and the GM did absolutely nothing about it. Nick the finance manager does not no anything he’s doing as well. Do not make the same mistake I did by going to this dealership, it is a very shady dealership with very shady workers.

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Recommend Dealer
No
Employees Worked With
Shane Bacchas
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Juan Ortega.( clearly hates his job) Nick(guy with no knoledge of finance)
September 06, 2018

"Recall service"

- GJMOLLO

Service is always courteous and professional. Customers are treated as valued customers. I was in for a software recall update which was handled promptly while I waited. Their full point inspections and refill fo all fluids on every visit is a plus.

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Recommend Dealer
Yes
Employees Worked With
April & Juan
Sep 20, 2018 -

Kia Of West Nyack responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Kia of West Nyack. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

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