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Kia Of West Nyack - Service Center

4.5

118 Lifetime Service Reviews

250 New York 303, West Nyack, New York 10994

118 Reviews of Kia Of West Nyack - Service Center

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November 12, 2018

"Service Review"

- PRAISEHIM427

Service was great. Came at appointed time for an oil change and my car was checked in right away. Service took hour due to one person available. Was fine because I did errands.

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Recommend Dealer
Yes
Employees Worked With
April
November 12, 2018

"efficient"

- LBRADY0

i went in told them who i was they asked me to bring my car in the garage which i did. I checked in and they told me it would take one hour. Which was fine with me. I waited and in just about an hour I was out and on my way.

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Recommend Dealer
Yes
Employees Worked With
went to service
November 05, 2018

"Service"

- TSKEETER

The service is always great. Juan is always very helpful and informative. I won't service my car anywhere else. Kia of West Nyack is the best.

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Recommend Dealer
Yes
Employees Worked With
Juan, April and Charlotte.
Nov 11, 2018 -

Kia Of West Nyack responded

Thanks so much for sharing your feedback with us about the service you received at Kia of West Nyack. I'm glad Juan is always helpful, I will be sure to share your comments with him. Until next time, take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

November 01, 2018

"Good service"

- CAR59VA

My car was serviced in a timely and profesional manner. Everyone was very nice and did a great job. I would always come to this dealership for future services and to purchase a vehicle

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Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 11, 2018 -

Kia Of West Nyack responded

What a pleasure it was to read your review. Thank for taking the time to leave us your feedback. I'm thrilled that the team was helpful during your visit. As you mentioned, we look forward to having you back. Thanks so much for your business. Take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

October 29, 2018

"10,000 Mile Service on 2018 Sorento"

- CM0605

The service I received on my vehicle on 10/27/18 was excellent! Quality of the entire experience was above my expectations. The service techs and writers were great from the time of arrival through checkout. Highly recommended!

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Recommend Dealer
Yes
Employees Worked With
Juan Ortega
Nov 11, 2018 -

Kia Of West Nyack responded

Thank you for sharing your experience with us and leaving this great review. I'm glad that you had such a great experience. If you ever need anything, please feel free to contact me directly. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

October 25, 2018

"Excellent Service"

- CZEPPI

As always, everyone was extremely kind. Especially April. She explained everything to me, including pricing. I love my Kia Sportage and Kia of West Nyack. Thank you.

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Recommend Dealer
Yes
Employees Worked With
April
Nov 11, 2018 -

Kia Of West Nyack responded

Thanks so much for leaving this 5-star review for Kia of West Nyack. I am excited to share your comments with April! I'm happy to hear that she was so helpful during your visit. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

October 24, 2018

"Super service"

- WFIG60

Great overall experience dealing with April. She made sure that the service was done in the time frame that I needed. Very professional and efficient..

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Recommend Dealer
Yes
Employees Worked With
April
Nov 11, 2018 -

Kia Of West Nyack responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from April. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

October 23, 2018

"Excellent Service"

- RRC1964

My 2016 Kia Soul EV would not charge, I called the dealer and advised them of the problem and they asked if I could get it to them, I explained I did not have enough charge to make it to them and they gave me the number for roadside assistance. Roadside assistance was prompt and brought my car to the dealer. Within 2 hours I received a call from April from the service dept. of Kia of Nyack, she told me they had diagnosed my car with a bad on board charger and that the part is special order and would take 2 days to get. I got a call 3 days later that the car was fixed and ready for pickup. On arrival for pickup I spoke with April again, who informed me of the repairs which were done and she said she had the car detailed inside and out as a courtesy to me. You can't beat that for great service.

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Recommend Dealer
Yes
Employees Worked With
April Dubiel
Nov 11, 2018 -

Kia Of West Nyack responded

Thank you for sharing this detailed review of your experience at Kia of West Nyack. I am happy to hear your Kia Soul has been fixed and that April was so helpful. I am excited tp share your comments with her. If you need anything else, please don't hesitate to reach out. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

October 22, 2018

"Caring Employees "

- sweetdancer

Juan took great care of my Soul that I love and made me feel reassured the problem would be dealt with. He was in contact with me several times during the process keeping me updated.

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Recommend Dealer
Yes
Employees Worked With
Juan Ortega
Nov 11, 2018 -

Kia Of West Nyack responded

Thank you for taking the time to leave this 5-star review and share your experience with us. I'm so glad that Juan was helpful with your Kia Soul. If you need anything else, please don't hesitate to reach out. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

October 18, 2018

"OIL CHANGE"

- RM7580

Great service with a smile - staff is always pleasant - great professional workers - Thanks I always feel comfortable with the employees - I am a Kia owner since 2014

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Recommend Dealer
Yes
Employees Worked With
all employees are good!!!
Nov 11, 2018 -

Kia Of West Nyack responded

Hello, Thanks so much for your positive review of Kia of West Nyack and your nice comments about the team. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

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