Kia Of West Nyack - Service Center

Quickly address the problem with accurate diagnosis . Excellent service at this dealership. My Service Advisor, April Dubiel kept me informed with every detail of the service needed for my car and took s Excellent service at this dealership. My Service Advisor, April Dubiel kept me informed with every detail of the service needed for my car and took special care to make sure the Service Dept.. thoroughly diagnose the problem. The parts were ordered and service was completed on time. Thank you April and KIA of West Nyack More

Three month service check My car was ready on time and the service associate walked me to. my car. He asked me was their any thing I needed to know before my next service call. My car was ready on time and the service associate walked me to. my car. He asked me was their any thing I needed to know before my next service call. He also took the plastic cover and paper sheets off the floor to make sure they did not leave s y of their garage for me to throw out. More

Speedy Service Once again, Kia of West Nyack provided beyond amazing service. The order part for repair arrived on time, as quoted. Car was finished and ready for pi Once again, Kia of West Nyack provided beyond amazing service. The order part for repair arrived on time, as quoted. Car was finished and ready for pick up with in an hour. More

Great experience from the time of drop off to pick up April took great care and attended to the needs of the scheduled service appointment. There was no wait, and everyone there was very courteous. Five s April took great care and attended to the needs of the scheduled service appointment. There was no wait, and everyone there was very courteous. Five stars. More

Oil change Everyone was helpful and answered any and all questions I had. My car was completed in a timely manner and I even had a free car wash. Everyone was helpful and answered any and all questions I had. My car was completed in a timely manner and I even had a free car wash. More

Improved Service I was pleasantly surprised at the improvements at this Kia dealership! The customer service was excellent and the new layout was appealing. My only d I was pleasantly surprised at the improvements at this Kia dealership! The customer service was excellent and the new layout was appealing. My only disappointment was that my car was not cleaned. Keep up the good work! More

First time I am satisfied with Kia's service dept. From my appointment to pick up April was thorough. No hidden fees or unreasonable requests for added service. She made me and my family happy. From my appointment to pick up April was thorough. No hidden fees or unreasonable requests for added service. She made me and my family happy. More

Honest Service Friendly and honest service department. Did not try to upsell unnecessary repairs. Vehicle checked out in a timely manner. Explained in detail any que Friendly and honest service department. Did not try to upsell unnecessary repairs. Vehicle checked out in a timely manner. Explained in detail any questions that I asked. More

Door handle replacement Dealt with April who was great but overall it took too long to get this done between checking out the problem, ordering the part, getting the part pai Dealt with April who was great but overall it took too long to get this done between checking out the problem, ordering the part, getting the part painted, and installing the part. Plus, my son made a trip (from Peekskill) once it was ready to be installed but the manager wouldn't do the install because he didn't bring the old part. We should have been advised ahead of time that we needed to bring the old part. Therefore another trip had to be made. In the end it got done but overall it was not a good experience. More

Fast and courteous This is one of the friendliest service center. I can go easily to white plains and get my car serviced but I come here because of April. She’s just fu This is one of the friendliest service center. I can go easily to white plains and get my car serviced but I come here because of April. She’s just fun to talk to and makes you feel important. More