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353 Reviews of Kia Of West Nyack - Service Center
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September 17, 2018
Excellent I came in for an oil change and free tire retation. Gail in service department advised me that I needed my software updated. The service was quick and I came in for an oil change and free tire retation. Gail in service department advised me that I needed my software updated. The service was quick and professional. Gail also looked up the two other vehicles we own or lease and told me that the forte was in need for service. Excellent service. More
by NYI2020
Verified CustomerEmployees Worked With
Gail in. Service department.
September 14, 2018
Professional and timely I would recommend the service dept to anyone The service was timely and the service person was courteous. I would recommend them to everyone Great job I would recommend the service dept to anyone The service was timely and the service person was courteous. I would recommend them to everyone Great job!! More
by JPROTELLA
Employees Worked With
April
September 13, 2018
Scheduled Maintenance was Expensive I had 15,000 mile scheduled maintenance done on my 2016 Kia Soul. Setting up an appointment via phone was pretty easy. They allow you to reques I had 15,000 mile scheduled maintenance done on my 2016 Kia Soul. Setting up an appointment via phone was pretty easy. They allow you to request an appointment via their website. The service department does not stay open late; the latest appointment they were willing to make was at 2:30. The maintenance cost over $300 to replace windshield wipers, change the oil, and replace some filters. I do not have any experience with any other Kia dealers; so, I am not able to say whether Kia of West Nyack is better or worse than average. I answered "No" to the question "Would you recommend this service center?" because this DealerRater site requires you to make a selection. But the truth is that I don't know if I would recommend them or not. More
by Noseybody
Employees Worked With
Juan
September 07, 2018
Terrible Would give this place 0 stars if possible If this was the last dealership on earth I’d rather walk then give those xxxxx of the earth any business. Ev Would give this place 0 stars if possible If this was the last dealership on earth I’d rather walk then give those xxxxx of the earth any business. Every person in that place is a xxxx all the way up to the GM. Not sure how Shane and Nick still have a job very disrespectful people Shane called me “a peice of xxxx” and the GM did absolutely nothing about it. Nick the finance manager does not no anything he’s doing as well. Do not make the same mistake I did by going to this dealership, it is a very shady dealership with very shady workers. More
by Cars1
Employees Worked With
Juan Ortega.( clearly hates his job) Nick(guy with no knoledge of finance), Shane Bacchas
September 07, 2018
excellent service center Hassle free timely service in a friendly manner. Car was repaired on warranty (they even had in stock the necessary parts), cleaned and returned with Hassle free timely service in a friendly manner. Car was repaired on warranty (they even had in stock the necessary parts), cleaned and returned without any outstanding issues More
by happy customer
Employees Worked With
sevice coordinators
September 06, 2018
Service at Kia of West Nyack Awesome ,service was fast and the entire staff was friendly and helpful. I was there for my first scheduled maintenance. It was completed and I was o Awesome ,service was fast and the entire staff was friendly and helpful. I was there for my first scheduled maintenance. It was completed and I was on my way in less than an hour. More
by JCOMULADA6
Employees Worked With
Bob Erickson, Shane Bacchas
September 06, 2018
Recall service Service is always courteous and professional. Customers are treated as valued customers. I was in for a software recall update which was handled promp Service is always courteous and professional. Customers are treated as valued customers. I was in for a software recall update which was handled promptly while I waited. Their full point inspections and refill fo all fluids on every visit is a plus. More
by GJMOLLO
Employees Worked With
April & Juan
September 05, 2018
Ver Happy I drove into the service area without an appointment & they took me right in I was very surprised. The service team is very polite to the costumers. I drove into the service area without an appointment & they took me right in I was very surprised. The service team is very polite to the costumers. Thanks More
by JAMES_FLANAGAN
Employees Worked With
April
September 03, 2018
Excellent service experience. Service Personnel was very attentive and experienced. Took time to help me with my Android auto will use the dealership for all my future service. Service Personnel was very attentive and experienced. Took time to help me with my Android auto will use the dealership for all my future service. More
by FHECKSTALL
Employees Worked With
April
August 31, 2018
Efficient and courteous service I was able to schedule an appointment immediately and at my convenience. April was friendly and efficient on the phone and in person. I brought my I was able to schedule an appointment immediately and at my convenience. April was friendly and efficient on the phone and in person. I brought my car in for an oil change and the service department noticed my inspection was expired for months! More
by JPEJ
Employees Worked With
April
