Kia Of West Nyack - Service Center

I just bought my Kia optima 5 months ago brand new 2013 to now find out that there is a antifreeze leak. I brought my car in for service today and when I got there asked for a larger car because I have a s to now find out that there is a antifreeze leak. I brought my car in for service today and when I got there asked for a larger car because I have a son and he comes with alot of baggage to always brig along the service desk told me no this was all they had and got back to what he was doing not offering any help or trying to get me another car probably because he had to stay past 5pm. He brought the car upfront to me and said have a good night leaving me in the parking lot with my 19 month old son alone to put all his stuff in the car. When I was finally able to inspect the car it had a very bad alcohol smell and had stains all over the seats. Nothing like my own car that is in good condition I understand they are loaners cars but you should have better cars for how much I pay for my own. After I got all my sons things in the car and began to drive away I turned on the heat which was unbearable and smelt like burning so I was unable to run it on my 15 minute ride home. When I was finally able to call and speak to someone they told me I would have to wait for sales at 8am when asked to speak with a manager the women was rude and didnt put him on the phone!! I had my husband call as well and they were just as rude to him and didnt put a manager on for him as well!!!! This is very poor costumer service and I will not use Kia when my lease is up now will I use west nyack Kia for any repairs in the future. More