Kia Store Anniston - Oxford
Anniston, AL
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I went to the Kia Store looking to buy a car, and Mark Cook really made the process so simple and easy! I highly recommend going to see him for your vehicle needs! Cook really made the process so simple and easy! I highly recommend going to see him for your vehicle needs! More
Great service, friendly, and listened to what I was wanting. Mark helped me every step of the way and never pressured me into buying something I didn't want. wanting. Mark helped me every step of the way and never pressured me into buying something I didn't want. More
excellent customer service from David Curtis. we traveled from tallahassee, Florida to get our vehicle. everything was ready to go upon our arrival. I cant say enough good things. the finance pro we traveled from tallahassee, Florida to get our vehicle. everything was ready to go upon our arrival. I cant say enough good things. the finance process was quick and easy as well. will definitely consider making the drive again. More
He contacted us about a piece of contract not signed and never heard any other communication from him. He was someone we had not dealt with so we were hopeful. But it was just as bad as the other two people never heard any other communication from him. He was someone we had not dealt with so we were hopeful. But it was just as bad as the other two people we worked it. No communication and one sided. But the president of the company took time out of his day to call me and resolved all my issues. I'm satisfied with the resolution. More
Because of their mistake a document of our car loan contract was not signed. Also all communication was one sided they only contacted us if they needed something and not if it was beneficial to us. Bec contract was not signed. Also all communication was one sided they only contacted us if they needed something and not if it was beneficial to us. Because of their mistakes an their miscommunication our car payment would have been almost 3 weeks late. I do not suggest buying or being loyal customers of this dealership. More
We sent our car to them for a diagnostic and they returned it to us with the engine still apart. The car is , after two months and several phone calls and emails, still not put back together . I have returned it to us with the engine still apart. The car is , after two months and several phone calls and emails, still not put back together . I have been waiting longer than that for the corporation to reach back out to me regarding the main problem to begin with. This is my second Kia ,but NEVER AGAIN! We will have to count this car as a repo thanks to a shoddy car and poor business practices from Kia all around. If they will do this to a veteran of 3 deployments, they will do it to you!DO NOT BUY A KIA! More
Cody was Amazing! Got me in the car I wanted with no hassle and was kind enough to run me to the bank to grab my down payment. When I get my money together I will be Got me in the car I wanted with no hassle and was kind enough to run me to the bank to grab my down payment. When I get my money together I will be calling to get a tell-u-ride from this location! More
One of the most pleasant car buying experiences I've ever had. Everyone was courteous and efficient and helpful throughout the whole process which didn't take long at all. Highly recommend Kia Anniston. Prou had. Everyone was courteous and efficient and helpful throughout the whole process which didn't take long at all. Highly recommend Kia Anniston. Proud to be a part of the Kia family and loving my new 2023 Sportage XPro Prestige. More
We ended up flying to Alabama from Ohio to buy this car -- everyone was extremely helpful and worked quickly so we could purchase the vehicle. Coming in from another state, we had some reservations since w -- everyone was extremely helpful and worked quickly so we could purchase the vehicle. Coming in from another state, we had some reservations since we were unfamiliar with the place/dealership...but all that was quickly put to the side & our concerns assuaged. They were great at working through a few 'hiccups' too on the date of purchase:) More