Kia Store Clarksville

Kia Optima If you haven’t had the chance to meet these fine people yet, I would highly recommend that you give them a chance to earn your business. Bre Shireman If you haven’t had the chance to meet these fine people yet, I would highly recommend that you give them a chance to earn your business. Bre Shireman was an absolute delight as well as the entire staff, Steve was also Amazing I enjoyed doing business with the folks and I will definitely return!!!! Ron Robinson More

Fast and Easy Jeff Daily was ready and waiting with the vehicle we wanted to purchase as soon as we arrived. We took it for a quick test drive and we returned with Jeff Daily was ready and waiting with the vehicle we wanted to purchase as soon as we arrived. We took it for a quick test drive and we returned with purchase and leasing numbers waiting on us. We agreed on a price and payment and we were promptly handed over to the Business Manager. They had a ton of purchasing options above and beyond just the vehicle. We opted for the extended service contract, GAP insurance and tire and wheel coverage. This has been the best purchasing decision we have ever made. Great car, great warranty and better service. We will definitely be back! More

Friendly Team! You will definitely have a wonderful experience at Kia Clarksville. When shopping for a vehicle or just getting the one you have serviced, customer se You will definitely have a wonderful experience at Kia Clarksville. When shopping for a vehicle or just getting the one you have serviced, customer service is important. Always a great experience here, especially With Mr. Simpson. More

Treated like Family! We had a wonderful experience at the KIA Clarksville location! We were not bombarded as soon as we pulled in, but kindly greeted and assisted by a sal We had a wonderful experience at the KIA Clarksville location! We were not bombarded as soon as we pulled in, but kindly greeted and assisted by a sales person. They were able to answer all our questions and had great knowledge of all the cars we inquired about. The best part is that it didn’t take all day, like experiences I’ve had before. The efficiency of the sales person and their team had us taken care of in no time! Thanks so much to all the staff! More

Second horrible experience with a Kia dealership. Called for three times before anyone answered in the service department. Then after holding for 22 minutes was hung up on! After my purchase experienc Called for three times before anyone answered in the service department. Then after holding for 22 minutes was hung up on! After my purchase experience and this I just won’t buy another Kia. More

Terrible customer service This place does not value customers, only sees dollar signs. The lack of concern for the problem I was having was appalling. Alex “a manager” felt i This place does not value customers, only sees dollar signs. The lack of concern for the problem I was having was appalling. Alex “a manager” felt it was necessary to tell me several times that they sell 160 cars a month. When I told him I couldn’t drive my car because my temp tag was expired he told me to drive it anyway. He blamed the fact that I hadn’t received my paperwork to take to the license branch on “it must have gotten lost in the shuffle”. He was more concerned about getting the point across to me that no cop would write me a ticket for an expired temp tag. Maybe not but a car is not legal to be on the road if it’s not properly registered and insured. I understand that my purchase of a used vehicle is not keeping the doors open but he could have pretended like he cared. Don’t waste your money here! More

Kia Clarksville is a ripoff I was offered an opportunity to trade in my 2015 soul (which was leased) for a 2016 Kia Soul. Find out I now owe $22k (after paying a year and a half I was offered an opportunity to trade in my 2015 soul (which was leased) for a 2016 Kia Soul. Find out I now owe $22k (after paying a year and a half at $421/month). Get an offer from the store about "buying my Soul" and they tell me I owe way too much to consider anything of the sort. The balance on the previous lease was added to the purchase price, + dealer add ons. It's a ripoff, do NOT buy a car from these thieves. Beware of this scam More

THE PARTS DEPT LIES CALLED THE PARTS DEPT AND THEY SAID THEY SOLD ALL THEIR PARTS. THEY ONLY SELL CARS. LIARS. SO I WOULD NOT TRUST LIARS. NEXT DLR SHIP PLEASE CALLED THE PARTS DEPT AND THEY SAID THEY SOLD ALL THEIR PARTS. THEY ONLY SELL CARS. LIARS. SO I WOULD NOT TRUST LIARS. NEXT DLR SHIP PLEASE More

Predatory and Generic Please anyone seeing this do not by kia unless you have great credit its not worth it take your finance to someplace else everyone runs the same credi Please anyone seeing this do not by kia unless you have great credit its not worth it take your finance to someplace else everyone runs the same credit report and have the same answers just others have better more reliable cars If you do hopefully you live and learn to never do it again :) It is sad my crazy self really did love Kia, I have been faithful to my service schedules by the book, but never again I have a new mechanic well always had one but I only wanted to let Kia do service I was dumb enough to get the car my at well take car of it, one day I know I want to sell it or refinance when I get my credit together Lol no Biggy I just will be trying to give only the KIA Clarksville bad ratings by all means necessary because that location is ridiculous Mr. cross advised me and my husband to work on our credit and stop with the credit cards I advise to try a new sales pitch because I know calling people on the phone lying to come in with the wrong expectations is wrong Like I said I know my credit and my husband watch it everyday, We are young and have been a little foolish but will not be in the future I have been praying for help with refinance because 21% interest is crazy but that's no ones fault I'm black with low credit score I drove two hours Mr Cross guaranteed to lower my interest rate I knew it was too good to be true but I figured want hurt anything I still believe God can do impossible and I know what to do to help get my credit better, but KIA has lost a very good customer. Which KIA probably thought I was a fool. I was so excited about this car have not missed a payment and just was waiting for the day to refinance and get optima or something but my feeling are so hurt I like hate KIA now all because Clarksv I hope ppl r not fools like I:) I was called on 5/18 by Micah Cross he sounded so honest he stated I noticed you have been taking care of your vehicle and you are listed as having a certified preowned vehicle he said he was calling because there is a customer there at KIA and they want my vehicle a certified preowned all black 2016 Kia Forte and well we don't have one he stated LMAO that sounded crazy cause a dealership does not have there own vehicle come on but anyway he said what we do in situations like this is call around for customers like you and see if they are interested in helping us He said if you can help me I can cut you a deal. I asked what kind of deal he said I see your interest is 21% and well I can guarantee to lower that for you plus get you in a bigger car or what ever LMAO Please tell Mr Cross and all reps its best to be honest and upfront with people I drove 2 hours thinking that the impossible could be done my husband and I have been trying to get this car refinance since six months after purchase but it has been impossible I thought I was dreaming or God had answered my prayers wen Mr Cross called. I am not mad because you live and learn but I guess you thought fooled her once we can fool her again and have her do a loan flip, because I was encourage to refinance this existing loan into another one with higher rates and payments Once again I was told over the phone the complete opposite or pay 3k and get a new car KIA is crazy yur generic foreign cars wanting more than worth I am praying and cnt wait till the day I get my credit score up and pay this vehicle off. I should have stuck with chevy. Please anyone seeing this do not by kia unless you have great credit its not worth it take your finance to someplace else everyone runs the same credit report and have the same answers just others have better more reliable cars. Also tires go low very often and had tires replaced 3 times in a year in a half. More

Above and beyond We were not the easiest customers to deal with, but everyone there bent over backwards to make sure that we left happy and satisfied. Dawntay, ours s We were not the easiest customers to deal with, but everyone there bent over backwards to make sure that we left happy and satisfied. Dawntay, ours salesperson, was excellent. His level of patience was amazing. More