Kia Store East

Excellent Customer Service I have used the service center for both regular maintenance and special part installation and each time I have received excellent service. Everyone f I have used the service center for both regular maintenance and special part installation and each time I have received excellent service. Everyone from Anna at the front desk to the shuttle driver (Steve) to the young man who checked me in and out were awesome. Definitely 5 star service. More

good service and good price on changing transmission fluid I WANTED TO HAVE MY WIFE'S SORENTO TRANSMISSION FLUID CHANGED BY A KIA DEALERSHIP. THAT'S A VERY IMPORTANT SERVICE FOR A CAR'S LONGEVITY AND THE PRI I WANTED TO HAVE MY WIFE'S SORENTO TRANSMISSION FLUID CHANGED BY A KIA DEALERSHIP. THAT'S A VERY IMPORTANT SERVICE FOR A CAR'S LONGEVITY AND THE PRICE WAS A GOOD ONE COMPARED TO OTHER SERVICE CENTERS THAT DO THAT. MY ONLY COMPLAINT WAS THAT MY WIFE'S ENGINE LIGHT CAME ON TODAY AND I FIGURED THAT WAS BECAUSE THAT THE BATTERY WAS DISCONNECTED DURING THE SERVICE YOU DID. SHE HAD TO RESET HER CLOCK, AND SIRIUS SATELLITE STATIONS. SHE MAY COME BY THERE TO HAVE YOU ALL RESET IT FOR HER.ALSO THEY DID 2 RECALLS ON HER VEHICLE. I GUESS THAT'S THE REASON WE DIDN'T GET OUR TILL AFTER 5 OCLOCK. WE HAD AN APPOINTMENT AT 10AM. More

Great Service experience Thermostat replacement due to a recall. Everyone I dealt with was very professional. The time for the installment was expected to take one hour but it Thermostat replacement due to a recall. Everyone I dealt with was very professional. The time for the installment was expected to take one hour but it took only 35 minutes. More

Royal Wright, Great Salesman, Great Experiance !!! Four years ago I purchased 2 Kia Souls. The Salesman, Royal Wright, was warm, friendly and most importantly NOT pushy. I stopped by to have a lean rem Four years ago I purchased 2 Kia Souls. The Salesman, Royal Wright, was warm, friendly and most importantly NOT pushy. I stopped by to have a lean removed that somehow was missed by the credit department as i paid off the cars that i financed after i received the 1st payment voucher. I ran in to my salesman who was most helpful and asked what the trade in value was for one of the two cars I purchased. I spotted a beautiful red Sportage and took advantage of the trade in offer. The salesman.. Royal Wright ...was excellent... 10 of 10 rating in my book !!! More

Fantastic! LOVE this place. They always have fantastic customer service. We get there and they said it would be about 2 hours. They had us done in a hour. Everyo LOVE this place. They always have fantastic customer service. We get there and they said it would be about 2 hours. They had us done in a hour. Everyone is always so nice and super helpful. I’ve bought 3 vehicles from them and only have them serviced here. They’re the best More

Great Service Greet you as you come in the door and their waiting room is great with drinks, snacks, and internet. They walk you to your car when your vehicle is re Greet you as you come in the door and their waiting room is great with drinks, snacks, and internet. They walk you to your car when your vehicle is ready. More

Great Seevice Kia Store East has always provided great service when I take my car in for maintenance. The staff is friendly and the waiting area is comfortable. Kia Store East has always provided great service when I take my car in for maintenance. The staff is friendly and the waiting area is comfortable. More

Short Wait Professional and courteous. Wait time was less then said... 🤗🤗🤗 Curious about all these recalls even though they were minor. Professional and courteous. Wait time was less then said... 🤗🤗🤗 Curious about all these recalls even though they were minor. Representative explained them to me to my satisfaction. More

Oil change Took my 2016 Kia Soul in for service, involving an oil change and automatic transmission drain and flush. All the work done in 2 hrs. Anna Morgan, t Took my 2016 Kia Soul in for service, involving an oil change and automatic transmission drain and flush. All the work done in 2 hrs. Anna Morgan, the service rep, is friendly, professional & efficient. More

Went to the store for an oil change and bought a new car. This is my third KIA Soul and I have always received the best service at this store. Keep up the great service and relationship with your customers. This is my third KIA Soul and I have always received the best service at this store. Keep up the great service and relationship with your customers. More