Kia Store East

Always great customer service I live in Indiana but after several unsatisfactory experiences at the KIA of Clarksville, I made the drive to Louisville. I am so glad I did! Driving I live in Indiana but after several unsatisfactory experiences at the KIA of Clarksville, I made the drive to Louisville. I am so glad I did! Driving further was so worth it. KIA Store East did the work in a timely manner and the staff in the service dept were friendly, helpful and knew what they were doing. (unlike KIA of Clarksville) Thank you KIA Store East! I will be back! More

Excellent Customer Service! Anna did an awesome job of checking me in, even though I was a little late for my appointment. She let me know what services were needed and the pric Anna did an awesome job of checking me in, even though I was a little late for my appointment. She let me know what services were needed and the prices of each. I received a personal phone call when my car was ready and thanked me for choosing their service location. Great experience! More

Very fast service Check in was fast and courteous. During service was notified of a dirty filter and was shown the filter. Was in and out in no time. Check in was fast and courteous. During service was notified of a dirty filter and was shown the filter. Was in and out in no time. More

Fast and courteous Routine service but as usual the customer service personnel go out of their way to make sure your every concern is addressed. They make you feel as if Routine service but as usual the customer service personnel go out of their way to make sure your every concern is addressed. They make you feel as if you count. More

tire repaired nail in tire VERY GOOD SERVICE, EXCELLANT WAITING AREA,VERY FRIENDLY SERVICE. STILL CUSTOMERS PARKING AREA NEEDS IMPROVEMENT.AS FOR THAT EVERYTHING WAS GREAT. I VERY GOOD SERVICE, EXCELLANT WAITING AREA,VERY FRIENDLY SERVICE. STILL CUSTOMERS PARKING AREA NEEDS IMPROVEMENT.AS FOR THAT EVERYTHING WAS GREAT. I BRAG TO THE SEVICE AREA THE GAS MILEAGE WAS GETTING ON MY 2016 FORTE . More

Fast and Efficient Their service center is clean, efficient, quick, and friendly. I have utilized them for routine service and have never had a bit of trouble with the e Their service center is clean, efficient, quick, and friendly. I have utilized them for routine service and have never had a bit of trouble with the entire experience. More

Awesome Service and Great Salesperson Visited Kia East for the first time and walked away with a New Stinger. Have bought many cars in my life but have to say Will Shelton was probably the Visited Kia East for the first time and walked away with a New Stinger. Have bought many cars in my life but have to say Will Shelton was probably the most knowledgeable Sales person I've ever dealt with. More

They always deliver what they promise Took my Kia Sportage in for 40,000 service today, and for a knocking noise coming from my dash. Anna Morgan went over the expected wait time and poss Took my Kia Sportage in for 40,000 service today, and for a knocking noise coming from my dash. Anna Morgan went over the expected wait time and possible fees that could be involved. My service technician called me back to confirm that the knock that he heard, was the knock that I heard, explained what it was, and said he should have the part in stock. Anna came out a few minutes later, let me know they had the part, and that replacement would take an additional 1 to 1 and 1/2 hours. They were done in an hour, and I was on my way. More

Great Service Kia East Service is great....One of my favorite parts is how easy It is to schedule appointments; being able to make the appt online is very convenie Kia East Service is great....One of my favorite parts is how easy It is to schedule appointments; being able to make the appt online is very convenient. I’m always pleased with work completed in the service department and the staff are attentive and friendly! More

These folk are amazing I just went in for a test drive and saying im a friend of Greg Kelley who used to be a great salesman there. These folk did everything in their power I just went in for a test drive and saying im a friend of Greg Kelley who used to be a great salesman there. These folk did everything in their power to get me in a KIA 2019. I needed a bigger vehicle to support a wheelchair lift. They even included the $750 hitch for free. The KIA runs so smooth. I will never go anywhere else. More