Kia Store East

Excellent Service Anna, Chris & Paul provide excellent service to my car and to me. Most appreciated! Chris knows my car and always does a great job. Anna is always Anna, Chris & Paul provide excellent service to my car and to me. Most appreciated! Chris knows my car and always does a great job. Anna is always looking after my interests and saves me money. Paul knows so much about services and customer satisfaction. Always a pleasure having them service my 2007 KIA. More

Came in for 15k maintenance Scheduled appointment time online, was seen on earlier than scheduled and out in no time. There is a little nice waiting area that has snacks and ente Scheduled appointment time online, was seen on earlier than scheduled and out in no time. There is a little nice waiting area that has snacks and entertainment. More

Excellent Customer Service! Anna did an awesome job of checking me in, even though I was a little late for my appointment. She let me know what services were needed and the pric Anna did an awesome job of checking me in, even though I was a little late for my appointment. She let me know what services were needed and the prices of each. I received a personal phone call when my car was ready and thanked me for choosing their service location. Great experience! More

Very fast service Check in was fast and courteous. During service was notified of a dirty filter and was shown the filter. Was in and out in no time. Check in was fast and courteous. During service was notified of a dirty filter and was shown the filter. Was in and out in no time. More

tire repaired nail in tire VERY GOOD SERVICE, EXCELLANT WAITING AREA,VERY FRIENDLY SERVICE. STILL CUSTOMERS PARKING AREA NEEDS IMPROVEMENT.AS FOR THAT EVERYTHING WAS GREAT. I VERY GOOD SERVICE, EXCELLANT WAITING AREA,VERY FRIENDLY SERVICE. STILL CUSTOMERS PARKING AREA NEEDS IMPROVEMENT.AS FOR THAT EVERYTHING WAS GREAT. I BRAG TO THE SEVICE AREA THE GAS MILEAGE WAS GETTING ON MY 2016 FORTE . More

Fast and courteous Routine service but as usual the customer service personnel go out of their way to make sure your every concern is addressed. They make you feel as if Routine service but as usual the customer service personnel go out of their way to make sure your every concern is addressed. They make you feel as if you count. More

Awesome Service and Great Salesperson Visited Kia East for the first time and walked away with a New Stinger. Have bought many cars in my life but have to say Will Shelton was probably the Visited Kia East for the first time and walked away with a New Stinger. Have bought many cars in my life but have to say Will Shelton was probably the most knowledgeable Sales person I've ever dealt with. More

Fast and Efficient Their service center is clean, efficient, quick, and friendly. I have utilized them for routine service and have never had a bit of trouble with the e Their service center is clean, efficient, quick, and friendly. I have utilized them for routine service and have never had a bit of trouble with the entire experience. More

Great Service Kia East Service is great....One of my favorite parts is how easy It is to schedule appointments; being able to make the appt online is very convenie Kia East Service is great....One of my favorite parts is how easy It is to schedule appointments; being able to make the appt online is very convenient. I’m always pleased with work completed in the service department and the staff are attentive and friendly! More

They always deliver what they promise Took my Kia Sportage in for 40,000 service today, and for a knocking noise coming from my dash. Anna Morgan went over the expected wait time and poss Took my Kia Sportage in for 40,000 service today, and for a knocking noise coming from my dash. Anna Morgan went over the expected wait time and possible fees that could be involved. My service technician called me back to confirm that the knock that he heard, was the knock that I heard, explained what it was, and said he should have the part in stock. Anna came out a few minutes later, let me know they had the part, and that replacement would take an additional 1 to 1 and 1/2 hours. They were done in an hour, and I was on my way. More