Kia of Bedford

Fast & Friendly As soon as I walked threw the door I was greeted & was taking care of even thoe I had appointment. Jim Ostella was very friendly & explain all that my As soon as I walked threw the door I was greeted & was taking care of even thoe I had appointment. Jim Ostella was very friendly & explain all that my car need. Thank Goodness it didn't take long for them to service my car, I was happy about that. More

Great experience He help me with ease and no problem. The best thing I like is that they explain everything step by step. Will go back for more car in the future. He help me with ease and no problem. The best thing I like is that they explain everything step by step. Will go back for more car in the future. More

I had a oil change and car wash The service man was polite , attentive and explained how long everything would take. Everytime I have come to KIA the service has been great and was a The service man was polite , attentive and explained how long everything would take. Everytime I have come to KIA the service has been great and was also given thank you car wash More

Great buying experience Very nice buying experience, my sales person Alex was awesome. He helped me get out of my 2015 optima and upgrade to a 2018 optima. Thanks Very nice buying experience, my sales person Alex was awesome. He helped me get out of my 2015 optima and upgrade to a 2018 optima. Thanks More

Professional, courteous, competent I feel very confident that my vehicle is properly taken care of here. James Ozello explained the work that needed to be done, got my ok , and explai I feel very confident that my vehicle is properly taken care of here. James Ozello explained the work that needed to be done, got my ok , and explained my overall vehicle status after completion. Very professional. More

Excellent service PERsonal very friendly. Very thorough when explaining service done on car. They keep you informed on progress of car. Have always had good service and PERsonal very friendly. Very thorough when explaining service done on car. They keep you informed on progress of car. Have always had good service and quick at this location. More

Courteous and professional The staff addressed all of the issues that I mentioned. They were prompt and courteous as well as professional. The waiting room was pleasant and rela The staff addressed all of the issues that I mentioned. They were prompt and courteous as well as professional. The waiting room was pleasant and relatively quiet so I could read while waiting. The service consultant estimated the wait time as 2.5 hours and had me on the road within 2 hours. Getting the car washed was a bonus. More

Great experience The dalesman worked with me until i eas satisfied.. great experience. First car in 14 years. I an just waiting fir permanent plates to arrive. The dalesman worked with me until i eas satisfied.. great experience. First car in 14 years. I an just waiting fir permanent plates to arrive. More

Prompt service, nice waiting area Pretty much standard service, but prompt and quick to sign in, despite the wait to get in. (Not a problem: it was first thing in the morning as the do Pretty much standard service, but prompt and quick to sign in, despite the wait to get in. (Not a problem: it was first thing in the morning as the doors opened.) More

Excellent service staff Very caring compassionate service staff. A pleasure to work with. They always seem to give you options to reach your budget. Very nice to customers Very caring compassionate service staff. A pleasure to work with. They always seem to give you options to reach your budget. Very nice to customers. More