Kia of Bedford
Cleveland, OH
Filter Reviews by Keyword
By Type
Showing 496 reviews
Service Thanks, they do a great job and a car wash too, Eric and Mike make my visit special by getting to know each customer by name. Thanks, they do a great job and a car wash too, Eric and Mike make my visit special by getting to know each customer by name. More
Prompt courteous and articulate service Everyone was more than polite and smiling. My appointment was honored at the exact time. And the service was completed before the estimated time. I co Everyone was more than polite and smiling. My appointment was honored at the exact time. And the service was completed before the estimated time. I couldn't be happier with this dealership More
Excellent Service The service representative read my online concern in my presence then verbally reviewed it with me. Service advisor was very helpful, and took the The service representative read my online concern in my presence then verbally reviewed it with me. Service advisor was very helpful, and took the time to explain every thing. Service was very timely. More
Great customer service in the service department with Eric Livingstone. Always kept me informed of what service was being done and when my car would be ready. in the service department with Eric Livingstone. Always kept me informed of what service was being done and when my car would be ready. More
Always a Pleasure Its always a pleasure to see my friends Tony Ivory (sales manager) and Mike and Eric in service. I think this is my 6th leased vehicle through Kia of Its always a pleasure to see my friends Tony Ivory (sales manager) and Mike and Eric in service. I think this is my 6th leased vehicle through Kia of Bedford and i really have never had a problem. Thanks KIA and Kia of Bedford. Respectfully, Gary Katz More
Great Experience The process was fast & straight forward. The sales associate & manager made me feel at ease and didn’t force anything on me. I told them what I want The process was fast & straight forward. The sales associate & manager made me feel at ease and didn’t force anything on me. I told them what I wanted & the payment range & they came up with a few offers. Great customer service!!!!! Would recommend this dealership!!! More
First Class Service as Always! My backup camera was not working- the service department got my vehicle in, fixed the problem and gave me friendly, first class service. These guys t My backup camera was not working- the service department got my vehicle in, fixed the problem and gave me friendly, first class service. These guys top notch in everything they do especially in the way they have always treated me as a customer. More
So helpful! Every time I see the service crew they're all so wonderful and efficient! All of them were eager to assist me and make sure I felt well taken care of! Every time I see the service crew they're all so wonderful and efficient! All of them were eager to assist me and make sure I felt well taken care of! Great job guys! More
David was awesome Awesome experience. Not a long process.coffee was fresh. Nice and warm.that is all........ Good customer service. TV was on and sports was playing Awesome experience. Not a long process.coffee was fresh. Nice and warm.that is all........ Good customer service. TV was on and sports was playing More
Terrific Experience My salesman, Josh, was excellent. He is genuinely nice, warm and friendly. There were no games or hassles, just straightforward information and a desi My salesman, Josh, was excellent. He is genuinely nice, warm and friendly. There were no games or hassles, just straightforward information and a desire to be helpful. Josh answered any questions about the new Sorento I ended up purchasing. The finance portion, which I always have dreaded in the past, was a breeze. I was set at ease almost immediately. Thanks for a great car buying experience Bedford Kia. More

