
Kia of Bedford
Cleveland, OH
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Outstanding Had an emergency and had to cancel my future service appointment. Was able to take my 2016 Sorento in the same morning and have my routine service d Had an emergency and had to cancel my future service appointment. Was able to take my 2016 Sorento in the same morning and have my routine service done. They were kind and understanding and fit me right into their schedule. My service was complete in 1 1/2 hours. OUTSTANDING. Was able to take care of my emergency and travel in a safe,serviced car ! More
Amazing Service. Eric was absolutely amazing. On a horrible busy day I had a service issue and Eric accomodated me beautifully. I had a recall issue which needed t Eric was absolutely amazing. On a horrible busy day I had a service issue and Eric accomodated me beautifully. I had a recall issue which needed to be resolved immediately. More
excellent As soon as you walk in the salesman are willing to guide thru every step. They are very informative on all cars they sell. Great people to work with i As soon as you walk in the salesman are willing to guide thru every step. They are very informative on all cars they sell. Great people to work with in buying a car. More
Comfort and kindness I have been dealing with KIA for the past twelve years, I service my KIA faithfully and I have always been treated with comfort and kindness. I have been dealing with KIA for the past twelve years, I service my KIA faithfully and I have always been treated with comfort and kindness. More
every thing went just fine Great experience. Sales person was vary kind. He took the time to explain all the work to me.. he was very patient and caring . Seem to have my Great experience. Sales person was vary kind. He took the time to explain all the work to me.. he was very patient and caring . Seem to have my interest in mind.Would reccomend you all to anyone Thank you for being so caring.You care for your customers. Be blessed More
Immediate headlight replacement Called when I discovered an inoperative headlight bulb. Was invited to come right in. 30 minutes after arrival new headlight installed. Super service. Called when I discovered an inoperative headlight bulb. Was invited to come right in. 30 minutes after arrival new headlight installed. Super service. Super courteous. More
Very Good, Efficient Service I came in for a "recall appointment" before the recall! The service people were really on top of things, finding a solution before a problem existed! I came in for a "recall appointment" before the recall! The service people were really on top of things, finding a solution before a problem existed! Everything was taken care of quickly, and I'm sure, completely! More
The experience was the best that I've ever had making a car I have never purchased a car where everyone from the time we walked in until the time we left out, was supportive, patient, positive and helpful as th I have never purchased a car where everyone from the time we walked in until the time we left out, was supportive, patient, positive and helpful as they were at Kia of Bedford. Tony Green went out of his way to help my daughter and I. We walked out of there with a a beautiful Kia Rio as we were not sure that we would. We were not there for hours and hours either. Tony Green's customer service was the best that I have ever received and that speaks for everyone in the buildin! Thank you so much!!! More
Excellent Service I walked right in & was greeted right away from a service Representative name Jim Ostell very nice. Jim was very nice in explaining to me what my car I walked right in & was greeted right away from a service Representative name Jim Ostell very nice. Jim was very nice in explaining to me what my car need. After my car was done Jim went over my car with me, the only thing I was disappointed in was I didn't get my car wash something was wrong with the car wash so I left in a dirty car I came in with. More
Quick and Easy My salesperson was an A1 professional. The process was quick and easy. I got top dollar for my trade in. This is the third car I purchased from the de My salesperson was an A1 professional. The process was quick and easy. I got top dollar for my trade in. This is the third car I purchased from the dealership. I'm looking forward to my fourth. More