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Kia of Bowie - Se Hablo Espano

Bowie, MD

4.3
337 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 337 reviews

August 18, 2025

Best service experience ever! Got me in and out as promised and very professional. Thanks. More

by debrizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Aug 20, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2025

Earl ward was fabulous. Very responsive and courteous, knowledgeable and accommodating Process was quick and easy and we are pleased with the new vehicle More

by rebecca.weatherford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Ward, Rose Bayat
Aug 17, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi Rebecca, we're happy you found Earl to be so supportive during your experience here at Kia of Bowie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2025

Friendly atmosphere and the staff were very helpful and Mr Ward is so professional very knowledgeable about the history of the dealership. More

by Thankful
Recommend Dealer
Yes
Employees Worked With
Earl Ward 5 Stars , Rose Bayat
Aug 17, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we're happy you found Ward to be so supportive during your experience here at Kia of Bowie. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2025

Earl sold me a 2025 Telluride at Kia of Bowie and is an exceptioal salesman. He explained everything to me about the SUV and many salesmen do not go above and beyond or even know much about what they are More

by marti21motton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl
Aug 16, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 11, 2025

Staff is always friendly, courteous and professional. Knowledgeable, as well as informative of whats needed. Always a pleasure when. I take my care in for service. More

by smurfcity831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 12, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of Bowie! Thank you again, and have a fantastic day!

August 06, 2025

Horrendous customer service. This dealership kept my car sitting for almost a month. No one working on it. No communication to me about what was happening. When I called, I was l More

by GR
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Assistant Manager , Rose Bayat
Aug 07, 2025 -

Kia of Bowie - Se Hablo Espano responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Jeremy Ford, Service Manager (240) 927-4800

August 06, 2025

The team is awesome and the service time is improving. I would recommend this location. More

by DC Priddy Co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Cortez, Rose Bayat
Aug 09, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2025

My service today was remarkable. About out to Chuck and Jeremy!!! They really value their customers at Kia of Bowie!! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck and Jeremy , Rose Bayat
Aug 06, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi Tony, we're happy you found Chuck and Jeremy to be so supportive during your experience here at Kia of Bowie. If you have any further questions, please don't hesitate to reach out!

August 03, 2025

Service was good, I appreciated how they were able to accommodate me and have my car ready earlier than anticipated. Thank for the service! More

by Jagirll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 04, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2025

Can do better in customer communication . It took 2 days for diagnostic and replacement of a starter. More

by balog_john1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Aug 04, 2025 -

Kia of Bowie - Se Hablo Espano responded

Thank you for reaching out. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided-Jeremy Ford, Service Manager, jford@group1auto.com   Thank you,    Dave Gruner, General Manager, dgruner@group1auto.com Kia of Bowie: (240) 927-9800

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