Kia of Bowie - Se Hablo Espano

Purchased a 2020 Kia Sorento at Bowie Kia this weekend. Was greeted by the most friendliest and pleasant Sales Rep., (Earl Ward),one will ever likely to meet. Edward was very knowledgeable with the kia ve Was greeted by the most friendliest and pleasant Sales Rep., (Earl Ward),one will ever likely to meet. Edward was very knowledgeable with the kia vehicle and provided exceptional customer service. He definitely went above and beyond to make sure I was well taken care of throughout the entire process. Thank you Earl Ward and the entire Bowie kia family for your excellent customer service. Much appreciated. More

AWFUL PEOPLE. Brought me out with fake promises, threw sales person under bus and told me they would terminate her though she confirmed with manager. sales person under bus and told me they would terminate her though she confirmed with manager. More

Mr Earl a n his partner was very kind very professional in helping with a car. Can't think Mr Earl enough for what he has done in helping with a car. Can't think Mr Earl enough for what he has done More

I just drove away in a 2020 Kia Sorento that I absolutely love, thanks to EXCELLENT service and care from Earl Ward at Kia of Bowie!!! Earl not only knows his stuff when it comes to these vehicles, he LISTE love, thanks to EXCELLENT service and care from Earl Ward at Kia of Bowie!!! Earl not only knows his stuff when it comes to these vehicles, he LISTENED attentively to know MY stuff & what was most important to me in making this purchase. He never pressured me and always provided accurate & complete information. He was very helpful in pointing out all the choices and clarifying the pros & cons of each option for j mi y situation. I was indeed a happy customer. In prior car purchases with other dealers and sales people, I came home and tossed & turned all night long, uneasy about the transaction & commitment I had made. NOT SO with Earl Ward at Kia of Bowie! I slept like a baby each time I’ve dealt with him. And this is the 3rd Kia purchase within my household with him. We have found Earl Ward to indeed, be knowledgeable and worthy of our trust! Our Kia vehicles have been everything we needed & more. Thank You, Earl Ward, for all you do!!! We highly recommend you!!!! More

Another satisfied customer I had the pleasure of working with Mr. Earl Ward yesterday trading in a Kia vehicle that I purchased December 31 and receiving a new vehicle Sorrento I had the pleasure of working with Mr. Earl Ward yesterday trading in a Kia vehicle that I purchased December 31 and receiving a new vehicle Sorrento which I really want it in the beginning. It was New Years Eve I only came that day because of the persistent of the sales person I talk to. They rushed me. Mr ward Was very pleasant and easy to work with. He understood my dilemma. Along with his advice I left the office a happy camper another satisfied customer. Thanks More

After extensive research on a Mid-Size SUV I decided on a Kia Telluride SType AWD. Upon my arrival, I was met by salesperson Earl Ward. It was immediately apparent he was knowledgeable about the vehicle I de Kia Telluride SType AWD. Upon my arrival, I was met by salesperson Earl Ward. It was immediately apparent he was knowledgeable about the vehicle I desired. I placed an order on a Sangria colored Telluride. When the vehicle arrived approximately 60 days later, I decided I wanted a different color (Dark Moss). Mr. Ward without hesitation stated he understood. However, since I had ordered a vehicle and did not take delivery, I would have to wait for this particular color vehicle to arrive and place a deposit on it once it arrived to ensure it would not be sold to anyone else. Approximately six weeks later the color vehicle I desired arrived during closing hours. Mr Ward called me to advise me of such as he was leaving the dealership. I stated I had to work the following day and could not arrive until approximately 5:30-6:00 PM. Mr. Ward, stated he would respond to my place of employment the following day to pick up a check to ensure the vehicle could not be sold to anyone else in which he did. After leaving work I responded to the dealership and observed the Dark Moss Telluride with my desired vehicle options. Mr. Ward went well beyond my expectation never getting frustrated with me changing my mind on what I wanted. Additionally, Richard the General Manager is a pleasure to work with. A happy customer Mr. George. More

Kia of Bowie Maryland employs a great number of individuals for example Earl Ward who really I knew his stuff about the different vehicles that I Looked at. Earl was not only friendly and very poli individuals for example Earl Ward who really I knew his stuff about the different vehicles that I Looked at. Earl was not only friendly and very polite taking his time to show and explain in great details all of the vehicles I looked at. His Manager, Steven Hurline worked hard at getting the deal done and I was able to drive away in my new Kia. These guys are amazing and did not pressure or rush me and making a decision on the car I wanted. My overall experience with Kia of Bowie was amazing and I definitely will come back for my next new vehicle More

Very Satisfied customer I came to Kia of Bowie not knowing which direction to take. I recently purchased a vehicle from another dealership.The vehicle didn't operate properly I came to Kia of Bowie not knowing which direction to take. I recently purchased a vehicle from another dealership.The vehicle didn't operate properly.I met with Earle and he help me with the right direction to go. I ended up trading that car in. Earle helped me get into a 2020 Toyota Corrolla. I'm very satisfied with my new vehicle. Earle was a outstanding salesman. More

Happy customer I had a great experience with salesman John Relosa. He knew the car, answered my questions and helped me choose a new Kia Soul that I love driving. I had a great experience with salesman John Relosa. He knew the car, answered my questions and helped me choose a new Kia Soul that I love driving. More

Worst customer service and shady dealing. Terrible service. Went in to lease a vehicle and was told it would be in in 3-6 days. That turned into two weeks. When they finally called to say it w Terrible service. Went in to lease a vehicle and was told it would be in in 3-6 days. That turned into two weeks. When they finally called to say it was in, I drove all the way in from DC to pick it up, they gave me the key to sit in the vehicle, and when I went back in to sign the papers, another couple was seen getting in the same car and driving away! The GM told me "first come, first served" and they were here first so it was no longer ours. How on Earth can a business operate that way??? Shady dealers - stay far away!!! More