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Kia of Bowie - Se Hablo Espano

Bowie, MD

3.8
175 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 175 reviews

February 25, 2022

I just bought my Kia Telluride. From the moment Earl helped me to the complete explanation of the vehicle I was treated wonderfully. This is my second purchase from Kia of Bowi More

by Carswife0324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Ward
Feb 25, 2022 -

Kia of Bowie - Se Hablo Espano responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Earl and the Kia of Bowie team. Drive safely in your new Kia Telluride, and enjoy it! We hope to see you back again down the road!

September 19, 2021

We had a great car buying experience at Kia of Bowie, Cebron Lawrence, our salesman was awesome, he was patient with us and put us in an awesome vehicle. Andre the sales manager bent over backwards to ma More

by Ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cebron Crosby
Sep 24, 2021 -

Kia of Bowie - Se Hablo Espano responded

Hi Ellis, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of Bowie! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2021

The service department is terrible. No one is held accountable for anything. Additionally, they won't give you the name of the Service Mgr. They won't call you when plans/schedules change. If you ca More

by WRA1963
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Devin Gregory
Aug 26, 2021 -

Kia of Bowie - Se Hablo Espano responded

We are really sorry to read about your recent experience and would like to help. Please send your name and contact information to rose@rrrautos.com. We look forward to working with you. Rose Bayat, Director of Customer Retention

Sep 03, 2021 -

WRA1963 responded

I passed along my information, via separate email, to Rose. She had someone else call me. He called but, I'm not aware of anything that has been done. Apparently, the don't have Loaner vehicles (after Devin promised me that he would get one). The Retention guy said I would have to pay for a Rental, if I didn't have anything to drive, while they had my car trying to diagnose the problem. But, there is no guarantee that my Rental would be paid for by KIA. But at the end of the phone conversation, The Retention guy said he would get with Devin to get (check on) a Loaner and get back with me. Nothing yet, and it's been about a week.

Sep 16, 2021 -

WRA1963 responded

It's been about 2 weeks now and nothing has been done. No call back from the "retention" person (name is Ryan) and no repair attempt. Ridiculous.

March 13, 2021

I have been purchasing automobiles for over 40 years. I can honesty say that my recent purchase made at Kia of Bowie was without a doubt the best experience I have ever had when it came to purchasing a car More

by topcane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Ward
January 04, 2021

I highly recommend going to see Earl Ward salesman of Kia in Bowie, MD. From the moment my family & I met him, he made us feel welcome. He’s extremely personable & knowledgeable. We never felt rushed. He too More

by Sharlene Binette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hurline, Jennie Park, Earl Ward
November 16, 2020

Kia of Bowie is an amazing dealership full of salesman & people that really care! Earl Ward was a great man to work with, even after the car was bought. He made sure to check in & make sure everything was g More

by Gambrose1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Ward
November 03, 2020

Purchased a 2020 Kia Sorento at Bowie Kia this weekend. Was greeted by the most friendliest and pleasant Sales Rep., (Earl Ward),one will ever likely to meet. Edward was very knowledgeable with the kia ve More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Ward
September 16, 2020

AWFUL PEOPLE. Brought me out with fake promises, threw sales person under bus and told me they would terminate her though she confirmed with manager. More

by sawilcoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
wouldn't give me name
June 20, 2020

Mr Earl a n his partner was very kind very professional in helping with a car. Can't think Mr Earl enough for what he has done More

by djones6452
Recommend Dealer
Yes
Employees Worked With
Earl Ward
June 11, 2020

I just drove away in a 2020 Kia Sorento that I absolutely love, thanks to EXCELLENT service and care from Earl Ward at Kia of Bowie!!! Earl not only knows his stuff when it comes to these vehicles, he LISTE More

by Pagecynthia1
Recommend Dealer
Yes
Employees Worked With
Earl Ward
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