Kia of Bowie - Se Hablo Espano

Lauren was amazing! Went in for a service recall and was taken care of promptly. Went in for a service recall and was taken care of promptly. More

Service department has serious issues. Customer service was poor. Final amount was not right & paperwork was wrong. Customer service was poor. Final amount was not right & paperwork was wrong. More

Everyone was so welcoming and warm as soon as you step in the door! I never felt pressured or being upsold on extras which was amazing! the door! I never felt pressured or being upsold on extras which was amazing! More

Explained the whole process of the car. Videos of the report was created too and constant communication was excellent. Videos of the report was created too and constant communication was excellent. More

Prompt and professional service! They provided thorough maintenance on my older Kia to keep her running smoothly! I appreciate their attention to detail allowing me to have a couple They provided thorough maintenance on my older Kia to keep her running smoothly! I appreciate their attention to detail allowing me to have a couple of extra services handled at the same time, all while staying within my budget. Many thanks and I look forward to returning foe my next service!! 🙃 More

My service person Lauryn is perfect. It feels like she’s working for her own car. She is wonderful. I don’t know what she makes but I was giving up on this Kia until she showed up. She It feels like she’s working for her own car. She is wonderful. I don’t know what she makes but I was giving up on this Kia until she showed up. She’s a pleasant human. Just a gem. More

Took my vehicle for a front brake service. Lauryn, my service advisor was very attentive and informed me of the process and mechanic recommendations. Even offered a ride to my home in Annapoli Lauryn, my service advisor was very attentive and informed me of the process and mechanic recommendations. Even offered a ride to my home in Annapolis instead of having to wait. The only issue that I have is the discrepancy on the price listed for this service when I made the appointment on line, $299, and the price initially quoted on the phone and charged, $347. Not related to my visit but to the Kia of Bowie title above it should be “Se habla español” More

Always a good experience when using them. Very helpful and knowledgeable always take time to explain everything very well Very helpful and knowledgeable always take time to explain everything very well More

I was well taken care of be my service adviser. She kept me aware on how much longer it would take to service my vehicle. She kept me aware on how much longer it would take to service my vehicle. More

The worse Kia Dealership for service I have been to and I have been to numerous dealers in different states. Check in, didn't get get my info except what I had in putted online. Not friendly or service ori have been to numerous dealers in different states. Check in, didn't get get my info except what I had in putted online. Not friendly or service oriented at all. No estimate of services given. When I returned to pick up my car 3 people were at the counter, one on the phone the other looking at her phone and one sitting doing nothing. I went to the one woman doing nothing. She told me to talk to my service advisor who was that, no idea so I went to the woman play with her phone. She told me, "No, I'm not your service advisor" I shrugged my shoulders, I dont know. The first woman said it's him,pointed to the man on the phone. I went and sat down and waited, he finally came over and spoke with me. The price was not close to what it said on the internet. He kept making excuses. I paid and didn't to deal with them anymore. I saw that the people there acted as if they didn't want to be there or work. It was the worse experience I have had with a Kia Dealership. I suggested to take your business else where. They could not even remove the plastic from the seat or the number from the rear view mirror. They act as if I owed them something for taking my buisness there. Are they lazy, dont care or dont want buisness? More