
Kia of Cape Coral
Cape Coral, FL
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The WORST experience imaginable! I was sold a vehicle that literally was not safe as the steering ended up not being functional. I called the next morning after receiving it to retur I was sold a vehicle that literally was not safe as the steering ended up not being functional. I called the next morning after receiving it to return it and continued to call the sales manage and general manager for 5 days with no response. The salesman did take my calls and shared my issues with management. They refused to take it back and I had to have it fixed at another dealership. Also, the vehicle was scratched between completing the paperwork and receiving the vehicle. More
very disappointed with this dealer in the selling department and Finance they include thousands in "warranties" not really needed and "non-cancelable" just for increase the sell value letting the cu department and Finance they include thousands in "warranties" not really needed and "non-cancelable" just for increase the sell value letting the customer with a bigger debt than needed on the Bank. It is very bad for the costumer if you don't pay attention what are you signing More
Geovanny and Yves were very experienced in knowledge of their duties and interested in getting me the best deal possible for my circumstances. I had a vehicle and number in mind that they were able to achi their duties and interested in getting me the best deal possible for my circumstances. I had a vehicle and number in mind that they were able to achieve working as a TEAM. Second vehicle purchased at CC KIA. More
Geovanny and Mario were Awesome. They hooked me up with a new Telluride and fast tracked the paperwork like the pros they are. Thank you! They hooked me up with a new Telluride and fast tracked the paperwork like the pros they are. Thank you! More
My sales guy P. J was awesome. Second vehicle I bought from him and this dealership. I told them up front what I was thinking and where I needed to be on figures. The J was awesome. Second vehicle I bought from him and this dealership. I told them up front what I was thinking and where I needed to be on figures. The deal was DONE before I even went back after dropping my trade vehicle off. No back and fourth, no games. The overnight test drive is also another reason I like to do business here. Very accomadating! More
We had a professional and meaningful experience with Mark Harrigan as we navigated our way through several cars and decided on the Sportage with the Prestige package. Mark was incredibly patient and informat Harrigan as we navigated our way through several cars and decided on the Sportage with the Prestige package. Mark was incredibly patient and informative with his expertise and once we agreed on price, he was spot on with follow up. More
We were very blessed to meet Anthony Mastrandrea on Sunday as we were trying to charge our new EV. We tried this for the first time on a road trip and he was there to help. An Angel he was. Thank you K Sunday as we were trying to charge our new EV. We tried this for the first time on a road trip and he was there to help. An Angel he was. Thank you Kia for having this wonderful young guy employed by you. We did not buy from this dealership as we live in Lakeland, FL and was in Cape Coral for a family visit. More
Leandro Roque was the rep which assisted us. We recommend him Highly ! The man was informed and very knowledgeable. All the personnel we delt with were a pleasure to work with. The finance perso We recommend him Highly ! The man was informed and very knowledgeable. All the personnel we delt with were a pleasure to work with. The finance personnel were very good and when a mistake was pointed out , quickly corrected the mistake. A pleasure to do business with Kia. More
Excellent experience. Greeted right away. Salesman met me on the sales floor after a few minutes. Offered a test drive and was able to proceed easily upon return. Sal Greeted right away. Salesman met me on the sales floor after a few minutes. Offered a test drive and was able to proceed easily upon return. Salesman was laid back and I never felt any pressure from anyone. Ease of the process was good and all questions were answered satisfactorily. More