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Kia of Carson

Carson, CA

4.9
2,166 Reviews
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22020 Recreation Rd

Carson, CA

90745

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Showing 2,166 reviews

February 10, 2023

Awesome first car purchase experience! 10/10 RECOMMEND! Alberto is the one to go with! More

by Frank Lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALBERTO STAGG
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Alberto helped me picked out the best suv for my family and answered all questions I had. Great customer service! More

by angiemartinez2101
Recommend Dealer
Yes
Employees Worked With
ALBERTO STAGG
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

JC provided us with excellent customer service. He asked what we were interested in showed us the car that we were shopping for. Then started comparing prices to the new and pre-owned vehicles. Onc More

by Amarion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Narciso
February 04, 2023

This is the best Kia dealership in Los Angeles! I’ve visited other dealerships in the city, and none compare to the Carson location. The staff is so efficient and friendly. This is my first service More

by nellahoward112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW WILCOX
February 03, 2023

The employees are professional and friendly. I find it pretty easy when dealing with the staff at Kia of Carson. More

by gcperica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARISOL KOH
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Great service and very helpful and fair in finding the car and the deal that's best for me! More

by Brenden Gruneisen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marquez
January 31, 2023

This was my best experience ever at a car dealership. I was prepared for the worst, but my apprehension was unfounded. I was texting TJ Adenihun the morning of the appointment, and he met me at the entr More

by recordman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TJ ADENIHUN
January 31, 2023

I have been looking for a Kia Telluride for the past month. When my husband and I walked into Kia of Carson we met with TJ Adenihun who was very welcoming and showed me three different trim lines of the More

by Maritza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Adenihun
January 31, 2023

Watch out for sales manager Narciso. He pretends to move numbers around to benefit you but will really increase sale prices and increase interest rates. If catched him in his tricks and More

by jo.annalopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Narciso the fraud manager
Jan 31, 2023 -

Kia of Carson responded

Hello there. I think there is some misunderstanding because we are completely transparent in our negotiations. Rates can vary with different terms so if you go from a promotional rate at say 72 months to a standard rate at 84 months, the rate can jump significantly. Everything is reviewed with our customers prior to signing. We would love to work with you and earn you business. Our general sales manager will reach out to see what we can do to make a deal.

Feb 01, 2023 -

jo.annalopez responded

I am very aware that interest rates may change depending on the terms in my case the terms did not change so the rate should have stayed the same! Besides that was not the issue the biggest issue was that my rate was changed and I was not made aware but was expected to sign for it but when i questioned it then it was a huge problem. You do this for a living so you should not have any problems explaining that a rate changed and why it changed. SIMPLE! Luckily Freedy and Ali were able to make things right.

January 31, 2023

Beto Viera was very professional and helpful. He was patient and showed us many options until we found the perfect one. He carefully listened to our needs and helped us find exactly what we were More

by Cabitaco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BETO VIERA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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