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Kia of Carson

Carson, CA

4.9
2,167 Reviews
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22020 Recreation Rd

Carson, CA

90745

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Showing 2,167 reviews

January 19, 2023

Honest and fast. Easy to work with. Prompt response. They will make sure you are taken care of. More

by jfong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ ADENIHUN
January 19, 2023

The customer service was wonderful. All of our questions were answered. We were not confused about anything. We were given all the details of the vehicle. We are very happy. More

by Renee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marquez
January 19, 2023

TJ was amazing. He was able to take my family and I on a very short notice and have everything go smoothly. He was able to make sure that I was taken care of as a fi More

by Emmanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ ADENIHUN
January 18, 2023

My visit to Kia of Carson was the best experience I’ve had with a dealer. Cesar jumped right to action and got me checked in. His customer service was top notch!!! I Will be going here from now on. More

by Flo562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CEASER ARZATE
January 18, 2023

Joseph Hernandez was my Service Rep, I came in for service and I also addressed a concern regarding a rear molding and they were able to get that handled for me as well. Great Service! More

by mcsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH HERNANDEZ
January 15, 2023

Awesome service. Fast, dependable. Appreciate the customer service from Sarah! She made the process easy. More

by Zena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Palacios
January 13, 2023

I had a great experience. Everyone there is so professional. Will return for all services More

by Sanchezred68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EDDIE LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

I was over charged for a job that only cost a couple of hundred, I ended up paying $644. More

by Adriennewilliams1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 13, 2023 -

Kia of Carson responded

Hello there, I'd be happy to look into this for you if you could provide some info at will.amiri@kiaofcarson.com and please include the reasons why you feel you were overcharged. We provide quotes up front for any work that we do and the customer must authorize that work before we start. Some jobs can be done for less by a handy man, but we have a guide that tells us how much time any given repair should take and we simply charge that time and our hourly rate plus parts prices. I look forward to hearing from you.

January 13, 2023

Great customer service friendly and time accurate with all the needs so f my car. As well as getting me situated with travel. Gold star! More

by Alexandriaemanuel
Recommend Dealer
Yes
Employees Worked With
YURI SANCHEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Jc has always been the best always friendly and professional, I have been going to him for many years and have purchased 2 cars with him, I recommend Jc to my friends and family always. More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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