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Kia of Carson

Carson, CA

4.9
2,509 Reviews
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22020 Recreation Rd

Carson, CA

90745

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Showing 2,509 reviews

October 14, 2023

Mr Eddie is a great salesman he's very knowledgeable about Kia cars keep up the good work More

by lady_cee007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EDDIE CHIM
October 13, 2023

Marisol was very helpful and professional, kept me updated at all times with the status of my vehicle, great listener, and always make sure the customer is pleased with the work that was done. Coming More

by KiaK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARISOL KOH
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Tj cares more about selling a vehicle than helping the new owner get what they are looking for. He overpromises even with what rate the cars going to be then later you’ll find out that it was just false. More

by Elmer Reyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
TJ ADENIHUN
Oct 16, 2023 -

Kia of Carson responded

Hello Elmer, I'm sorry to hear about your experience with TJ. I tried looking up a deal under your name but couldn't find anything recent. We would be happy to help you with anything you need. You can contact us directly at vipteam@kiaofcarson.com.

October 10, 2023

They willing to cut a deal if your willing to play the game. Overall happy. More

by June
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALBERTO STAGG
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

While going over the contract I was told the licensing fee would be added so I wouldn't have to pay for it till next year. After a few months we recieved a bill from DMV charging us the fee again. When we More

by ohmyfrogs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
KABIR SHEIKH
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Kia of Carson responded

Hello there. Could you please email us the details of your situation at vipteam@kiaofcarson.com. The DMV has rejected our payments in the past if it got to them too soon. In those cases, we send the customer a refund check since the customer would now be responsible for the renewal. I'm guessing that's what happened here so I simply need to investigate what happened with your refund check. Look forward to connecting with you soon.

Oct 17, 2023 -

ohmyfrogs responded

I actually spoke with management in the financing department. Basically, I was mislead at the time of the contract. You see, the registration was already due for 2023 so KIA essentially waited for a buyer (myself) to take care of the fee to cover the rest of 2023 While telling me that i wouldnt have to worry for the fee till next year. I was lied to and honestly would not recommend this dealership. Very unsatisfied with the results of my situation.

October 03, 2023

Pleasant experience. Team was very helpful and explained everything thoroughly. Would recommend to anyone buying. More

by Zepman1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVONNA SUTTON
October 03, 2023

Brought in my 2017 Kia Niro for regular service. Billy Rubio had me in and out in a timely manner. I will continue to service my vehicle at this facility. More

by bretn795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

This review is for Ms. Alexis If you are not a car person like myself (😭 know nothing about cars😂) Pls ask for Alexis, she is super explanatory, there is no surprise More

by M.tilburry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Diaz
October 01, 2023

Ricardo was great! He had the car ready for us to test drive and actually let us test drive another car as well. After that, we just had to figure out some numbers and More

by josemora6904
Recommend Dealer
Yes
Employees Worked With
Ricardo Oballe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Thank you so much for getting me approved! I greatly appreciate you guys and your team. Hart was amazing. More

by moh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hart Sussman
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