Kia of Carson

Alberto was very helpful throughout the entire process of purchasing our new vehicle. He took it upon himself to be transparent with us and gave us the best available options. Our experience will definitely purchasing our new vehicle. He took it upon himself to be transparent with us and gave us the best available options. Our experience will definitely ensure we recommend Alberto of Kia Carson to our friends and relatives looking to purchase a vehicle. More

WORST EXPERIENCE WITH A DEALERSHIP EVER! I have been having issues with my car since the beginning of July. I have taken my car to Kia of Carson a total of 5 times in the past two months for a rattling having issues with my car since the beginning of July. I have taken my car to Kia of Carson a total of 5 times in the past two months for a rattling noise when I start car and also car cutting off while driving. Every time I take the car to dealership and explain the situation, they (Eddie or Eric) always tell me I will have to leave my car overnight. Then they NEVER communicate the status. I have to call several times, asking to be transferred to their lines, and they NEVER pick up or return calls. Then I'll receive a text message that my car is "ready". When I pick up my car, they (Eddie or Eric Espinosa) always tell me that they could not identify a problem or source of the problem. Do NOT, I repeat, DO NOT take your vehicle here and expect to deal with competent service providers or receive any type of service. The only thing you will leave with will be a headache, frustration, and a vehicle that has NOT been serviced. They don't communicate with customers. They don't return calls. They give you the run around when you ask specific questions. They don't offer a loaner car or even provide you with a dealership discount for a nearby rental car place. I can go on and on and on. Needless to say, my Kia is paid off and I was considering upgrading to a brand new Kia but after this experience and a similar experience in the past with Kia of Downtown, I will NEVER purchase another Kia. I really believe the company doesn't invest in their employees and this is the reason the customer service is so horrible. More

Prince went above and beyond for my first car, he made the experience easy, exciting, and so much fun! I’d absolutely recommend him to anyone looking for a car! the experience easy, exciting, and so much fun! I’d absolutely recommend him to anyone looking for a car! More

It's amazing to meet someone with genuine care and concern!!! Kabur gave me the best experience and Covered everything I asked for!!!! Very kind and down to earth!!! I feel like their my family!!! concern!!! Kabur gave me the best experience and Covered everything I asked for!!!! Very kind and down to earth!!! I feel like their my family!!! More

I was super impressed with Joshua Goodson! He made the entire process smooth for me and answered all of my questions with sufficient detail. He’s got the right customer service formula and is undoubtedly entire process smooth for me and answered all of my questions with sufficient detail. He’s got the right customer service formula and is undoubtedly the best car sales professional that I’ve worked with! More

Abdul made our experience very easy..And everyone made Abdul made our experience very easy.. And everyone made it pleasant! And Jimmy from finance was super helpful! thank you to all the team members th Abdul made our experience very easy.. And everyone made it pleasant! And Jimmy from finance was super helpful! thank you to all the team members that helped us! More

My experience was amazing. Prince was very kind and helpful. There was great communicating and it was a smooth process in a timely fashion. Very satisfied with the purchase. helpful. There was great communicating and it was a smooth process in a timely fashion. Very satisfied with the purchase. More

Getting a car these is pretty much a nightmare and most dealerships have been super rude. I had a great experience and I want to thank our sales rep Andy for being awesome, and for making the experience th dealerships have been super rude. I had a great experience and I want to thank our sales rep Andy for being awesome, and for making the experience that much better! More

This was the easiest dealership I have worked with. Jimmy was amazing I was in and out in 2 hours. I had great experience. Best customer service. was amazing I was in and out in 2 hours. I had great experience. Best customer service. More

I just leased my Kia Sorento. The entire process was very smooth and stress free..thanks to my salesman "Tito" for the amazing experience and great deal 👍 smooth and stress free..thanks to my salesman "Tito" for the amazing experience and great deal 👍 More