Kia of Carson

Bait and switch. Will try to upset you and force you into a car. Does not listen effectively nor answer questions just trying to sell you a car. They will have 3 or 4 different people talk to you to try and a car. Does not listen effectively nor answer questions just trying to sell you a car. They will have 3 or 4 different people talk to you to try and confuse you. This place needs improvement in the customer service area. More

Made an appointment on the 24th of April at 8am. I waited until 11am to ask about my car. The service advisor was gone for some reason and then I later found out that they had to keep my car over the weekend until 11am to ask about my car. The service advisor was gone for some reason and then I later found out that they had to keep my car over the weekend. Advisor tells me that my car would be available on Monday yet doesn't answer phone, doesn't return calls, and didn't even offer me a rental or loaner vehicle. Total disregard for people and their time. I'm going to find a way to get rid of this car. This place is HORRIBLE More

Thank you Monica for helping us find our dream car! They have so many cars here and she was patient enough to test drive different models and trims and narrow it down. She made it a great experience for us. have so many cars here and she was patient enough to test drive different models and trims and narrow it down. She made it a great experience for us. More

Thank you Eddie for your efficient and extreme customer service. You were very patient and understanding. Continue to be the genuine person you are. Hope all is well and good luck on sales :) service. You were very patient and understanding. Continue to be the genuine person you are. Hope all is well and good luck on sales :) More

He was great. Very kind. Customer service was excellent. Best service. He was nice. Made it easy and comfortable. Fast service. Just a really nice salesperson. Best service. He was nice. Made it easy and comfortable. Fast service. Just a really nice salesperson. More

Davonna was absolutely amazing! Best car sales person that I have ever worked with. She worked within our budget, was honest, and got us a great car that I am so excited to drive! If you are looking to b that I have ever worked with. She worked within our budget, was honest, and got us a great car that I am so excited to drive! If you are looking to buy a car I definitely recommend asking for and working with her. Don't waste your time going anywhere else! More

DaVonna is absolutely friendly and very helpful. She listened to everything me and husband wanted in a car. And was able to give it to us in the first try! We didn’t have spread hours looking for it. An listened to everything me and husband wanted in a car. And was able to give it to us in the first try! We didn’t have spread hours looking for it. And that just shows how intuitive she is with the customer and she made us feel like we are friends. Not just customers which I really like! More

DaVonna was great communicating and providing great service throughout the sales process. She made sure I was always taken care of with any questions or concerns we had even months after our purchase t service throughout the sales process. She made sure I was always taken care of with any questions or concerns we had even months after our purchase to ensure the car registration was renewed that was due to a needed smog check was done herself & expedited to the DMV. She personally managed the situation professionally & diligently More

Abbas was very helpful and he was an advocate for our needs! Has a great personality made the whole car buying experience pleasant and actually quite fun. Gracias Abbas! needs! Has a great personality made the whole car buying experience pleasant and actually quite fun. Gracias Abbas! More

Prince called, followed up, and yes, we purchased another car. I am so impressed with the customer service and staff, I highly recommend this location. Jason was awesome also!! Thank you guys!! car. I am so impressed with the customer service and staff, I highly recommend this location. Jason was awesome also!! Thank you guys!! More