Kia of Carson

Rarou was helpful and made buying process less stressful. We looked at used cars, but was able to get a new one. We love our new car. We looked at used cars, but was able to get a new one. We love our new car. More

I purchased a Kia Sportage almost a month ago and it was the most seamless process I’ve ever experienced. I came in with a semi complicated situation and DaVonna worked with me every step of the way! the most seamless process I’ve ever experienced. I came in with a semi complicated situation and DaVonna worked with me every step of the way! More

Kabir was a helpful salesperson he had patience with letting me look around. We looked at multiple cars until we found the right one. Thanks letting me look around. We looked at multiple cars until we found the right one. Thanks More

This dealership has horrific customer service after a purchase. So I purchased a 2021 Kia Stinger GT in DEC 20 from there with a fairly typical experience I would say was average at best. But that is no purchase. So I purchased a 2021 Kia Stinger GT in DEC 20 from there with a fairly typical experience I would say was average at best. But that is not the issue, so fast-forward to June 2021 when I received an offer for replacement or buyback from Kia corporate as my car suffered a complete system failure and was unable to be started for the last 60 days even after Kia engineers got involved. So my questions became do the protection and maintenance plans I purchased with the vehicle transfer to the replacement car or get refunded if it became a buyback. Kia Corporate is deducting these plans, total of $5,700, from buyback refund of my down payment and trade-in credit. Call me crazy but I don’t’ feel like retaining extended warranty and maintenance on a car that didn’t make it to its second scheduled maintenance makes any sense. Corporate has made it clear that it is up to the dealership to refund this portion of the deal. I’ll be honest in that I do not blame the dealer for the car itself as I understand I just got very unfortunate to buy a car with a defect like this. What I do blame Kia of Carson for is not responding to multiple calls and an email query through their website. I can never make it past the operator/receptionist as they say finance is not answering transfers but that they will send them an email with my info. This has happened 3 times already over several days with no response. I have also sent an email request and 2 chat sessions that have taken my info with the promise of a response that has yet to happen. Seems like a very professional way to deal customers, just ignore them. More

Great dealership with a wide selection. Alberto was awesome to work with and took care of everything I needed. I really like their website, specifically the payment calculator. It helped me know which awesome to work with and took care of everything I needed. I really like their website, specifically the payment calculator. It helped me know which car I wanted in advance and made my visit very efficient. More

Awesome so helpful and friendly. Even on a day off she helped us. helped us. More

DaVonna was absolutely amazing and so helpful. She was about to work with our budget and our needs for the car. I wasn’t sure about what car to get but she found the perfect one for me! about to work with our budget and our needs for the car. I wasn’t sure about what car to get but she found the perfect one for me! More

Rarou Kong made it very easy to purchase a new car,excellent customer service and all our questions was answered. car,excellent customer service and all our questions was answered. More

I couldn't find the exact car I wanted anywhere else! They have a great inventory and Monica made it a great experience. Super happy about my new car They have a great inventory and Monica made it a great experience. Super happy about my new car More

Very professional dealership and staff. No long time waiting for my saleswoman Davonna Sutton...friendly, knowledgeable of cars in stock, and super sweet... waiting for my saleswoman Davonna Sutton...friendly, knowledgeable of cars in stock, and super sweet... More