Kia of Carson

10/10. . Jason was really helpful and understandable. He treat me and my family with respect and did a nice transition with my trade in.. Went for Service an . Jason was really helpful and understandable. He treat me and my family with respect and did a nice transition with my trade in.. Went for Service and came out with a brand new .. 🙈 More

I strongly advise against using Kia Carson for vehicle service. When I dropped off my Kia Niro for a battery replacement, the dealership left my car unlocked in an unsecured outdoor lot having it exposed service. When I dropped off my Kia Niro for a battery replacement, the dealership left my car unlocked in an unsecured outdoor lot having it exposed to get burglarized by transients camping under the nearby 405 freeway bridge right next to it. I expect my vehicle to be secure when I pay for professional service.This basic security lapse is unacceptable! Service Advisor Vanessa Espinoza insisted my failing battery wasn’t under warranty and quoted me $900 out of pocket, despite me insisting that the battery replacement is under warranty. The technician’s "diagnostic"—which I suspect was never properly performed—concluded my battery was fine. After three days in their care, I was told my car was in “perfect condition,” only to have the battery correctly diagnosed and replaced under warranty in under three hours at Kia Cerritos. When I escalated my concerns to Manager Cesar Arzate, he was dismissive and provided no assistance. Between the security failure, misleading warranty information, inadequate diagnostics, and unresponsive management, Kia Carson falls far below the standard of competent, trustworthy service. If you value your vehicle’s safety and expect honest, efficient service, I recommend you take your business elsewhere.They have no business being open to the public! They are Horrible!!! More

Thank you, Kia for your continuous good service. And one of many outstanding emplease Yuri sanchez And one of many outstanding emplease Yuri sanchez More

Alberto was very helpful, bought my first brand new car and he made the process seamless. He also checked in after the fact to make sure I was loving my purchase. Would highly recommend his services to a f and he made the process seamless. He also checked in after the fact to make sure I was loving my purchase. Would highly recommend his services to a friend. More

Very helpful and was able to get a good deal. Overall a really good experience. Overall a really good experience. More

The process was an absolute success and I felt totally welcomed and supported through the whole experience. Thanks! welcomed and supported through the whole experience. Thanks! More

Christina was great. She explained the process,asked what I needed and set up my requests accurately. Everything was perfect. Told me that any questions on Kia end would She explained the process,asked what I needed and set up my requests accurately. Everything was perfect. Told me that any questions on Kia end would text me which is what they did and notified me when ready for pickup. More

Monica was great! We told her coming in that we had a place to be that evening and she wasted no time. We were in and out in a couple of hours and she wasted extremely We told her coming in that we had a place to be that evening and she wasted no time. We were in and out in a couple of hours and she wasted extremely helpful. We felt no pressure to buy a car and she really worked with us to get a good deal. More

JC made this car purchase easily and he was transparent with the quality of the car and the pricing/finance options. I am grateful to him and his knowledge. I am a happy customer with the quality of the car and the pricing/finance options. I am grateful to him and his knowledge. I am a happy customer More

Ki have been a family to Kia going 3 to 4 years and I have always had the greatest experience in all departments. All the Sales, Servicing and Finacial dept have been good to me. It was a great experien have always had the greatest experience in all departments. All the Sales, Servicing and Finacial dept have been good to me. It was a great experience to come in recent and be served by RYU. He made me feel confident and comfortable to explain my needs to my purchase. He explained and guarantee my outcomes of the vehicle. Educating me as well, on every detail and positive feedback to the choice I picked. He is an amazing Employee at Kia Of Carson. Thank you so much RYU 😊 More