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Kia of Carson - Service Center

Carson, CA

4.8
540 Reviews

540 Reviews of Kia of Carson - Service Center

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March 28, 2025

Quick and easy service at Kia . .definitely returning ..make sure to ask for Johnny Jimenez he was great! More

by Magriffin169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHNNY JIMENEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Very straight forward explanations, extremely fast service, polite, offered alternative services at no cost, reliable More

by Timo1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YURI SANCHEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Kaitlyn was great! Very informative, super kind, made my process super easier and made sure I knew of any safety concerns about the vehicle as repairs that were needed! More

by Carneisha
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Sajonas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Great customer service and communication. Provided different options and explained everything that was performed in detail. More

by ahidalgo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GERARDO GALLARDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

i have more than one kia and i always come here because service is great More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Great customer service and communication. She provided different solutions and explained all options of services really well. Great to work with. More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARISOL KOH
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

My service advisor, Melody was very professional and attentive. She answered all my questions and had my vehicle washed and ready in a timely manner. More

by KiaDriver7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Great communication. It was great working with her. Made the whole process a great experience. More

by Alehh18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVONNA SUTTON
February 28, 2025

Yuri always makes me feel welcome when I come in for service. She provides excellent customer service. Yuri takes the time to explain everything to me. Yuri is very helpful and understanding when it More

by Milliemills1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YURI SANCHEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Great experience with Johnny Jimenez - ask for him for all your service needs- he's the definition of great customer service and super friendly. More

by shontehendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHNNY JIMENEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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