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Kia of Cheyenne

3.0

5 Lifetime Reviews

2999 E Nationway, Cheyenne, Wyoming 82001 Directions
Call (307) 775-0123

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5 Reviews of Kia of Cheyenne

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December 06, 2019

"Well, it's unfortunately time to share a story. We..."

- MikeD

Well, it's unfortunately time to share a story. We leased an 18 Optima SXL. This is the top of the line Optima with every feature. At the time of this writing, the car has been in the shop for a full month. The same vehicle has been in and out of their service department close to 50 (yes, fifty...I can't even make this up) times. It's been such a terrible experience. Marty, the face of their service department has lied straight to our faces, even when confronted with evidence of his dishonesty. We've been cheated out of the opportunity to drive the car. We've only got 10 months left of our three year lease and the car still has not been repaired. These guys will act as if they'll help but keep you spinning indefinitely. Often we were asked to just drop off the car and they'd "try" to get to it. There were many times where we were never notified if anything had been done. There's been sooo many problems that I couldn't begin to make a full list on here. I will never recommend anyone taking their chances here.

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Recommend Dealer
No
Employees Worked With
Marty, AJ, Matt
August 11, 2019

"Well worth the trip"

- tmjohl

Kia of Cheyenne was worth the drive all the way from Sheridan. For my part, I knew exactly what car and price I wanted (well under MSRP), as well as exactly what I wanted for my trade-in. They made all of it happen for me. I drove down on a Wednesday and was in and out with my new vehicle in less than an hour. It would have been much sooner but my bank was moving slowly. I worked with Ed Peterson over the phone and he was great but wasn’t available the day that I actually came down from Sheridan (last minute on my part, not his fault) but Ed Jones stepped in and took care of everything. I wouldn’t call this a budget operation at all but there’s nothing pretentious or flashy here. Just regular guys selling great cars. I highly recommend contacting either of the Ed’s if you’re looking for a new vehicle.

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Recommend Dealer
Yes
Employees Worked With
Ed Peterson, Ed Jones
August 24, 2016

"Such a great experience, we went back again"

- Booger72

We first bought a 2013 Optima here. WE loved that car so much that when the time came we went looking for our new car there. We ended up buying a 2017 Sportage Turbo model. We love it even more than the Optima. Thank you Ed Peterson.

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Recommend Dealer
Yes
Employees Worked With
Ed Peterson
August 09, 2016

"A great experience!"

- Jessica

I had the best car buying experience of my life this last week with Kia of cheyenne. Everyone was extremely helpful and knowledgeable. There was no pressure to buy. They wanted me to get what was right for me. I definitely felt like a real person and not just a number (like at other dealerships). I'm already planning on going back for when my kids start driving. :-) Thank you for making everything so easy and comfortable!

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Recommend Dealer
Yes
Employees Worked With
Rob, Lonnie, Matt and Eddie
August 21, 2014

"Irene Montoya "

- imontoya

Kia of Cheyenne is THE ABSOLUTE BOMB! I have never been treated so well by a batch of sweeter people EVER.... They are so REAL, HONEST, KIND & GENUINELY CARING ..... I NEED THE WORLD TO KNOW. They will literally bend over backwards &upside down for your EVERY NEED...

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Recommend Dealer
Yes
Employees Worked With
matthew jording, bill sterling, lonnie, marty & jeremy
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