9 Kia Dealers near 82001near 82001

Could not be happier with this purchase in the service I - Gabrielle_tenile

Could not be happier with this purchase in the service I received while making such a big life decision! This is the perfect car for my family, thank you for helping me find it!

I want to point out that Noel is probably the main reason - Dominic

I want to point out that Noel is probably the main reason I purchased my vehicle with Emich. He was very personable and kind, he deserves a promotion.

Jessica and Kyle are AMAZING! - mebowers75

Jessica and Kyle are AMAZING! The level of customer service and care each of provided to our Mom was more than we could have imagined for. Buying a car was very hard for Mom, and Jessica and Kyle went above and beyond to ensure Mom's experience was positive, heartfelt and caring. Jessica ensured when Mom drove off in "Sugar," she was smiling. If you are looking to purchase a new or used car, I HIGHLY recommend Fort Collins Kia, Jessica and Kyle.

Alex listened first and was very helpful. - 303Driver_2

Alex listened first and was very helpful. Genuine joy to work with on our car purchase. Very knowledgeable about the inventory and features that were important to us. The process was smooth and quick which I appreciated with young kids.

Great car with the reasonable price. - janagenna

Great car with the reasonable price. Stephen Buytas is so helpful to make this deal . He is professional and quick ! We will buy the next car from him for sure ! Thank you

I completely forgot to update the review here. - durato12

I completely forgot to update the review here. Update: Improved Experience with Grand Kia, about 6 months ago. After a challenging start with my 2020 Chevy Equinox, I want to provide an update on my experience with Grand Kia. Initial Problems: I purchased the vehicle on January 11, 2024, and faced significant issues almost immediately. The check engine light appeared the day after purchase, and despite multiple visits to the dealership, the problem persisted. Service was often slow, communication was poor, and the issues were not effectively resolved. Resolution: After posting a negative review, I was contacted by the dealership, which led to a notable improvement in service. Jim from the service department took a proactive role in addressing and fixing the turbo issues with my vehicle. His efforts, along with support from General Manager Jose, were instrumental in resolving the ongoing problems. They both demonstrated a commitment to customer satisfaction that was previously lacking. Overall Experience: While my initial experience was frustrating, the follow-up service and dedication from Jim and Jose have been positive. Their actions have restored my confidence in Grand Kia. It’s clear they value customer feedback and are willing to go the extra mile to ensure satisfaction. Recommendation: I appreciate the efforts in turning my experience around. For potential customers, I recommend engaging directly with the service team and management to ensure clear communication and effective resolution of any issues. Grand Kia has shown they are capable of delivering quality service when properly addressed.

They don't even respond to Better Business Bureau complaints - teslasmuse

They won't take me off their mailing list, no matter how many times I call, so I opened a BBB case and they won't respond to it! Clearly, they have so many complaints they can't keep up with them all and they don't care about the customer!

I do not have high expectations. - megan.ice13

I do not have high expectations. Only minimal expectations, however it has been a month since I brought my car in. First, they ordered the wrong parts, had to send them back. Three weeks later the right parts came in. I called and was told that the car was currently being worked on and would be ready in a few days. So, four days later I call back and can't get ahold of anyone who is willing to talk to me about my car. Finaly Marty calls me back, turns out they are not even working on my car it is in line to be worked on in "chronological order". So, you're telling me that it has been there a month now and it's not first in line. My new time frame is the end of next week the beginning of the following week. Meanwhile I am having to barrow rides and cars to get to work. This is the absolute worst experience I have ever had with getting a vehicle fixed. Kia of Cheyenne needs to clean house! I have already told one potential buyer to go to Fort Collins.