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Kia of Cleveland

Cleveland, TN

4.2
204 Reviews

2492 South Lee Hwy

Cleveland, TN

37311

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204 Reviews of Kia of Cleveland

May 07, 2022

We are really pleased with Kia of Cleveland and their sales team/finance team. Our salesman Kolby Duckett was top notch. He is very professional and knowledgeable of all the vehicles on the lot. Car Buyi More

by lcushman
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kolby Duckett
July 22, 2021

Extraordinary customer service from initial contact to purchase of vehicle. Money mgrs Majdi Awad and Brandon Morgan, who takes service to a whole new level. Sales mgrs Brandon Atkins and Kenton Bagger. More

by Happy Customer
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Morgan, Majdi Awad, Kenton Bagger, Glenn, Kolby Duckett, Brandon Adkins
July 02, 2021

Kia of Cleveland helped my wife and myself buy 2 New Kia's in one day. Kolby "Duck" Duckett was our sales rep. We never felt any pressure to buy or settle for less car than we wanted. The finance team a More

by gforce58.rm24
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kolby Duckett and Maj D sales and finance, Charlie Durham, Andy Cubberley
June 29, 2021

Such a good experience. Kolby really took the time to help with my options! 10 outta 10 recommend More

by Ssarmiento96
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kolby ducket
June 22, 2021

Worst coustomer service Left so many messages but no Worst coustomer service Left so many messages but no response and why would they care , they got thier Money, it’s us suffering More

by Shehnila.sohani
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeff Adams, Jake Cansler, Matthew Hake, Jamie Ryan, Brandon Adkins, Patrick Jones, Sheila Shannon, Keith Stroud, Jeremy Giesel, Jay Rose
Jun 22, 2021 -

Shehnila.sohani responded

Kia of Cleveland are cheaters They sold us the defective car , on same day it started making noises, since then it’s there at their shop, no update no words form them . I need my money back, we haven’t even driven the car and they took our money. Liars and cheaters

November 16, 2020

Came to look at Toyota (thank goodness didn’t have to drive far from my hometown) the tires were cracked and looked dry rotted to be a 2016, soon as the salesperson started the car check engine light was More

by Janellyg
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Alisha
April 20, 2020

Great overall experience My family was looking for either a late model/low mileage minivan to help get around town and back and forth on longer car trips. My wife, who is the More

by From Internet to In-Person, Great Experience
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chase Perry
January 30, 2020

Purchased a new Telluride We purchased a Kia Telluride from Kia of Cleveland. We stopped to test drive a Telluride, and Kenton Baggett was the first person we met when pulled i More

by New Ride
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kenton Baggett
January 27, 2020

Definitely a cut above Purchased two vehicles from them in the past, traded one in for a new 2020 sportage. Casey Roach was knowledgeable and made the buying process smooth More

by Roman Andrushka
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Casey Roach, Brandon Adkins
November 05, 2019

My husband & I had been looking for another car. Again, we were ONLY looking! But, this salesperson came out talking to us & he was the # 1 stunner! Jordan Ankey:) As we walked around the lot talking about More

by KT
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Ankey
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