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Kia of Cleveland
Cleveland, TN
212 Reviews
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212 Reviews of Kia of Cleveland
December 27, 2012
I bought my new Rio5 back in April 2012 so I'm a little late on giving my review because I'm in graduate school at the moment. I first went to the Kia dealership in Chattanooga and was treated pretty poorl late on giving my review because I'm in graduate school at the moment. I first went to the Kia dealership in Chattanooga and was treated pretty poorly (see the review I wrote for this dealership). I came up to Cleveland knowing what I wanted--a black Kia Rio5 with every option you can get. They did not have one in stock but with the help of James Hargraves, my excellent sales person, I was referred to Benny Hamby. Benny was on the phone calling several dealerships to find my car for over 5 hours (James kept me company the whole time). When Benny finally found one in North Carolina, I was so excited! Jeff Lawson then took over--I had already arranged financing thru my credit union. He thought he could get me an even lower rate on a car loan so I said have at it and he did! I cannot say enough about this dealership--they are truly wonderful and when I need another car, I will definitely be back. I definitely recommend this dealership to anyone!! Have I mentioned how much I love my car? More
by KellyES
Employees Worked With
James Hargraves
December 10, 2012
We have purchased three cars from this dealership and this salesman in six months. Amazing service. Going the extra mile is definitely something they have done for us. Can't go wrong here!! this salesman in six months. Amazing service. Going the extra mile is definitely something they have done for us. Can't go wrong here!! More
by Tawnia Thacker
October 31, 2012
Just like dealing with family. Everyone needs to go to Cleveland to buy a car @ Kia of Cleveland. Thanks for the help Guys you people are the best in the car business Cleveland to buy a car @ Kia of Cleveland. Thanks for the help Guys you people are the best in the car business More
by dwells1
October 10, 2012
We had an accident on the interstate and got the car to the dealer. Hoping there would be a body shop but wasnt one. As it turned out we turned around and bought a new vehicle. The salesmen were very helpf the dealer. Hoping there would be a body shop but wasnt one. As it turned out we turned around and bought a new vehicle. The salesmen were very helpful! More
by kelseym3
September 24, 2012
I had not made a car purchase in over a decade and was nervous beyond the reality of the situation. They made me feel comfortable and made the process almost enjoyable. I say almost because an activity th nervous beyond the reality of the situation. They made me feel comfortable and made the process almost enjoyable. I say almost because an activity that involves money and signing my name multiple times will never be completely enjoyable to me. I came in with a nervous smile on my face, worried about a "hard sell", cost (I had not had a car payment in 8 years), not finding what I wanted, and other such concerns and left cruising home in a new car on a beautiful Saturday afternoon with a happy smile on my face. More
by aquaknitter
Employees Worked With
Valerie Melcher
September 24, 2012
Honestly Charles is very friendly but when it came down to it all we got was the run around. After being at the dealership half the day we were finally able to drive away with our new Sorento. The next wee to it all we got was the run around. After being at the dealership half the day we were finally able to drive away with our new Sorento. The next week we were promised a cargo net at no charge. The car was purchased September 19 and as of today, November 29, we have yet to receive the net. We went to the dealership about a month ago after being told by Charles that it would be there and after arriving was told it had not came in and he would deliver it to us personally the following Monday. When that didn't happen we went up to the dealership and informed by Charles that he had to order another net. The cargo net is not something that we need but it was promised to us and they just keep dragging their feet. There was also an issue with the name on the car we traded in. They waited until over a month after we purchased the car to request our marriage license and had a fit to have it as soon as possible so that they may finish the transaction. I understand the reason in needing the license but waiting so long after the sale and then demanding we give that to them asap is ridiculous. If we decide to buy another car again from Kia we will definitely be going to Chattanooga or Knoxville. More
by brandy.george.75
September 20, 2012
We found Brandon very helpful with his knowledge of the KIA Soul that we purchased. I had dealt with Jeff Lawson while he was at Toyota of Cleveland, and once again he went the "extra mile" to get us the v KIA Soul that we purchased. I had dealt with Jeff Lawson while he was at Toyota of Cleveland, and once again he went the "extra mile" to get us the very best interest rate available. Both men have a great personality and made the purchase of our Soul" a pleasing experience. More
by jfloyd7237
September 15, 2012
I love my new soul and this dealership is abolutely wonderful!!!! Jason is an amazing sales person that I would recommend to anyone and everyone! Jeff is great also and helped us in every way he could! wonderful!!!! Jason is an amazing sales person that I would recommend to anyone and everyone! Jeff is great also and helped us in every way he could! Everyone is wonderful there and I thank them all for making my purchase a wonderful experience! More
by larryandkrystal
September 10, 2012
Kevin worked hard for his sale and I greatly appreciate all that he has done to get me into my new Soul. Kia of Cleveland beats the others by a long shot!! all that he has done to get me into my new Soul. Kia of Cleveland beats the others by a long shot!! More
by jennzifer
Employees Worked With
Jennifer
