Kia of Dartmouth
Dartmouth, MA
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I would give them 0 stars if I could. Their service department is the worst I have ever encountered. I have had an ongoing issue with my sunroof, it's been taken in for repair at least Their service department is the worst I have ever encountered. I have had an ongoing issue with my sunroof, it's been taken in for repair at least 5 times for the same issue. There is zero communication from them, every update has been initiated by either myself or my husband. They tell me my car is fixed only for me to go to pick it up and find it is absolutely NOT fixed. The sunroof will open almost correctly but the shade will NEVER CLOSE. Their claim that they clean the car after every visit is a bunch of xx, every time I pick up my car there is grease on the seats & headliner, I have light gray leather interior. This issue is on going, we are 3 months in and they have NO CLUE how to fix my car which happens to be a KIA Sorento XLine. Sales staff is great but service department is AWFUL More
Loved making not one, but TWO deals with David DeOliveira and Lucas Berge. Excellent communication, hospitality and attitude. Will be back for sure, go check them out! and Lucas Berge. Excellent communication, hospitality and attitude. Will be back for sure, go check them out! More
I had an outstanding experience at Kia of Dartmouth, thanks to the incredible help of David DeOliveira. He got me into my 2026 K4 and somehow managed to complete the entire process in about three hours thanks to the incredible help of David DeOliveira. He got me into my 2026 K4 and somehow managed to complete the entire process in about three hours — which I’m pretty sure qualifies as a dealership world record. I’ve waited longer for brunch. From start to finish, the service was top‑notch. The pricing was better than anywhere else I checked, and the staff was so friendly and genuine that I briefly wondered if I had accidentally walked into a customer‑service training video. Everyone was helpful, upbeat, and actually seemed to enjoy making the process smooth and stress‑free. David was knowledgeable, efficient, and honestly just great to work with. He made everything feel easy — which is not a sentence I ever expected to say about buying a car. The whole team deserves a solid 10/10 for professionalism, friendliness, and speed. If you’re thinking about buying or leasing your next car, do yourself a favor and go straight to Kia of Dartmouth. You’ll save time, money, and probably a few headaches. Highly recommend. More
I have been coming to this Dealership for 9 years. I have and still have a 2019 Kia sorrento, before that a 2015 Kia Sorrento. My new service advisor is Jason. I love him to the moon and back. I hav I have and still have a 2019 Kia sorrento, before that a 2015 Kia Sorrento. My new service advisor is Jason. I love him to the moon and back. I have a LATEX allergy, he ALWAYS MARKS NO LATEX GLOVES. Yesterday I got my car back from its yearly detail. I must say, I think this is the best job ever. It smells like a brand new car. Your guys dud an outstanding job. I just want to say thank you. The guys in the back never get recognized. So Thank you so much. I am always treated so well by all the salesman when I walk in. You don't get 10 stars you're getting 25 *************************. Hope to see you soon. More
I just leased a 2026 Kia Seltos from this dealership and I'm very happy. I've been using this dealership for 10 years now and they are a class act. The service department is great too, they are courteous an I'm very happy. I've been using this dealership for 10 years now and they are a class act. The service department is great too, they are courteous and knowledgeable and always go above and beyond. More
Purchasing a new car at this dealership was so simple! Everyone was extremely helpful and made the process and smooth as possible. Highly recommend working with Kia! Everyone was extremely helpful and made the process and smooth as possible. Highly recommend working with Kia! More
I needed 2 cars immediately and the process was so smoothly. The Kia of Dartmouth team is wonderful, everyone is exceptional! Shout out to Keith, Mike, and Marissa for making my first time car buyer j smoothly. The Kia of Dartmouth team is wonderful, everyone is exceptional! Shout out to Keith, Mike, and Marissa for making my first time car buyer journey easy and memorable! More
